Review Time
Another purchase of thermal grizzly products lapping tool for more advanced users, yet made so easy and simple and safer to use with everything included in the package for low price! Got to love their products. Make your modding and cooling even better and more precise!
I just started diving into Thermal Grizzly's contact plates, Heat spreaders, And direct die cooling blocks. The level of attention to detail, Machining tolerances, And scientific study that goes into them are top notch and well worth the money. I have also had nothing but a great experience when emailing their customer service with questions.
I became aware this company when I decided to build a high end gaming PC (2023, 13900KS, RTX 4090). This company was frequently mentioned by other multi-million sub sites like Gamer Nexus and JayZ; not to mention the owner's own site Der8auer aka Roman Hartig who is a chief engineer and owner.In fact, I think I got everything in the build right (not easy for a first build). Custom aluminum support scaffold for the 12V600W power and custom BIOS/UEFI config to prevent silicon degenerative voltage spikes. The customization I neglected was a German precision engineered LGA1700 Contact Frame along KryoSheet (as I am old and don't want lift this monster again).I have yet to install the two products. However, I am writing to say that the staff of Thermal Grizzly were very helpful in answering my technical questions. Precise answers and emails returned in 10 minutes. The pricing completely reasonable for German quality engineering (made in Germany).
A fantastic company. Great products and amazing customer service. I've been using their thermal pastes for quite some time now, but this was the first time I had the need to deal with their customer team. Florian (the customer service rep dealing with my case) was polite and pleasant throughout, and dealt with my issue perfectly. I couldn't have wished for more. I'll be a life long customer.
I reached out to Thermal Grizzly about severe thermal issues with my used Gigabyte RX 6900 XT Gaming OC, and I was blown away by the level of support I received. My GPU's hotspot temperatures were dangerously high (peaking at 115°C with an average of 108.5°C), and I wasn’t sure how to address the problem effectively. Their response was thorough, professional, and incredibly helpful.What stood out:1. They provided a clear, step-by-step guide on how to resolve my issue. This included recommending their KryoSheet for the GPU die (confirming the correct thickness of 0.2mm) and their Minus Pad 8 thermal pads for VRAM and VRM components, specifying the exact thicknesses (1.5mm for VRAM, 1.0mm for VRMs, and 2.0mm for the backplate). It’s rare to see such tailored advice.2. They didn’t just push their products—they took the time to explain why these solutions would work, how to apply them, and how to test the results. Their email was one of the most detailed and helpful responses I’ve ever received from a company.3. Their team, particularly Florian, clearly values customers and takes pride in helping enthusiasts like me resolve complex technical issues. This kind of support goes beyond just selling a product—it’s about building trust and empowering users.I wholeheartedly recommend Thermal Grizzly not only for their high-quality thermal products but also for their unmatched customer support. If you're looking to optimize your system’s cooling or tackle specific thermal issues, this is the company you want in your corner. Thank you, Thermal Grizzly, for going above and beyond!
As a faithful customer of their products (Contact frame, thermal paste and LM) and having to deal recently with their customer support, I can only say that Florian, Roman and both TG R&D and support teams definitively ROCK !Five stars out of five, no hesitation !
Great support team had a couple questions and had super quick answers and were precise and gave good details then also I’m using the conductonaut extreme lm on a 7950x3d it sucked 40c off the cpu in about 30 seconds with a 360mm aio. I also have a msi suprim liquid x 4090 which had some vram temp issues so I went through replaced all the thermal pads with minus 8 pads and the thermal paste with the kryonaut extreme and it hasn’t gotten above 60c when it was hitting 85-90c
I found myself looking for a contact frame for my mini ITX mainboard with LGA1700 socket for Intel processors 12th gen. Gamers nexus mentioned thermal grizzly in one of their videos - so I went and checked their shop. Since the original frame wasn’t available I was looking for a different option. And I found one. The LT version. While reading the description of the product, I was wondering if my ITX mainboard was supported. I used their contact form and asked them late st night. And see and behold they responded within 12 hours !! That was fast! And further more they included a picture of my mainboard with marked details where the frame could come into contact with electrical components. (I mentioned the specific model of my mainboard). Awesome job - I am very satisfied with their support. Big thumbs up !!
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Thermal Grizzly is a leading company in the development and manufacturing of high-quality cooling solutions for electronics, particularly in the field of computer hardware. With a strong focus on research and innovation, Thermal Grizzly offers a wide range of products designed to enhance the thermal performance and efficiency of computers and industrial applications.See more
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