primetools.co.uk

4.6
4.6 Based on 21 reviews

PrimeTools is an established online shop providing a 'one-stop' supply service for everything used in the engineering, aerospace, automotive, plumbing & heating industries...

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Average Rating

4.6

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Hubert Kelly
User-friendly site and fast delivery.

The website is easy to navigate, and the delivery was prompt with excellent packaging! My son loved his gift. Initially, I ordered a tool holder from an online platform, but it arrived with an excessive amount of leaflets in the tool bag. I mistakenly chose the wrong bag and had to ask my son to return it since it was too heavy for me. So, I reordered the correct tool bag directly from the company and found a better price without unnecessary leaflets!

5
Date of experience: Dec 14, 2025
Christabel Smith
Quality product.

Quality product, great price, and quick delivery.

5
Date of experience: Dec 10, 2025
Marshall Fisher
Excellent product and service.

Excellent product and service, along with timely delivery. I would definitely recommend this seller.

5
Date of experience: Dec 10, 2025
AC11
Impressive company. Honest and efficient.

I have purchased several items from the service through various platforms, and all have been excellent with fast dispatch and good prices. There was a minor issue with one order going out of stock after I left it in my basket, but their customer service was outstanding and completely honest. The item came back into stock and was dispatched promptly. I can't fault the service at all. They are now my preferred online hand tool supplier.

5
Date of experience: Dec 10, 2025
Nuzeri
Outstanding service.

Outstanding service. My preferred tool supplier.

5
Date of experience: Dec 10, 2025
DcEndercreep
Delivered quickly and hassle-free.

Delivered quickly and hassle-free, exactly as described.

5
Date of experience: Dec 10, 2025
Second time facing issues.

This is the second time I have ordered from the service, and once again, there were issues with the item. Both times their website indicated items were in stock, but I had to reach out for delivery updates and was informed that both items were out of stock and would be delivered as soon as possible.

1
Date of experience: Dec 10, 2025
Chaz Ross
Pleasant experience with the service.

Pleasant experience with the service; the representative kept me informed about my order and provided alternative options when a change was needed, which resolved the delivery delay caused by the shortage of the specific item.

5
Date of experience: Dec 10, 2025
Juno
Fantastic product with swift delivery.

Fantastic product with swift delivery.

5
Date of experience: Dec 10, 2025
Sylvie Long
Disappointing experience.

I paid for the items on December 9th, and the service acknowledged the purchase. However, I haven't received any updates since then. I have no idea when I will receive my items, if ever. Poor service in my opinion, and I wouldn't choose them again.

1
Date of experience: Dec 09, 2025

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