thesill.com

2.6
2.6 Based on 61 reviews

Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops....

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Average Rating

2.6

/
5

61 Reviews

5 Star
34%
4 Star
3%
3 Star
5%
2 Star
8%
1 Star
50%

All Reviews

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Review Time

Kate Flynn
We got a terrible cold storm and I was so nervous about my plants getting delivered, but then I got

We got a terrible cold storm and I was so nervous about my plants getting delivered, but then I got an email saying that they would hold onto the plants until this storm got cleared up and the weather wasn’t so terrible so that the plants would be sure to be healthy and happy when they were delivered. They were perfect when they arrived! They were wrapped in insulated bubble wrap, paper, and in really nice thick boxes to make sure that they didn’t get frosted.

5
Date of experience: Feb 24, 2026
Meara Patterson
Excellent replacement for a damaged item!

I received a damaged tree, but the company promptly sent a perfect replacement! I also bought an olive tree that is beautiful, well-packed, and arrived in perfect condition. Thank you!

5
Date of experience: Dec 13, 2025
Mindy Wilson
The tree I ordered arrived...

The tree I ordered arrived damaged, but they quickly sent a replacement that is perfect! I also got an olive tree, which is beautiful, well-packaged, and arrived intact. Thank you!

5
Date of experience: Dec 13, 2025
ExOskyEX
Confusing email confirmations...

I'm puzzled by the numerous emails asking me to confirm receipt of my order, which seem like a push to leave a review. They claim it's to confirm delivery, but tracking is available, so the company should already know it arrived without sending repetitive automated emails.

3
Date of experience: Dec 11, 2025
Brandy Cooper
Quick delivery and safe packaging

Delivered quickly and packed securely. The plants are always in excellent condition!

5
Date of experience: Dec 01, 2025
Penny L.
Great customer support!

The customer support was fantastic when I reported that the pot was broken during shipping. They quickly sent a replacement.

5
Date of experience: Nov 24, 2025
Ellen P.
The All Season Plant...

Thanks for checking in about my order. The Snow-N-Summer Asiatic Jasmine Plant is absolutely stunning.

5
Date of experience: Nov 23, 2025
Elliot Foster
Highly recommend this service!

The plant arrived healthy, the packaging was excellent, and I appreciated the helpful tips for caring for the new plant. This was my second order from this service, and I couldn't be happier. I highly recommend them!

5
Date of experience: Nov 22, 2025
Kent Wright
Gorgeous plants!

The plants are beautiful! One box was damaged, but the olive tree inside appeared unharmed. It's struggling after two weeks, despite careful care, but I hope it's just shipping shock and will recover.

4
Date of experience: Nov 21, 2025
Madge Lewis
Expected the plant to be potted...

I thought the plant would arrive potted in the pot I selected.

4
Date of experience: Nov 17, 2025

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Business Details

  • Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.

  • language https://thesill.com

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