Review Time
Dear new home buyers,
If anyone is planning to go with HomeLane for home interiors, please think twice.
You’re welcome to visit my home and see the poor product quality and pathetic service firsthand.
Delays, false promises, and zero accountability.
My honest advice: avoid HomeLane. A good local carpenter is far more reliable and value for money.
Prashant Kaushik
9099000623
I had a frustrating experience with this interiors service. I received three different colors on a single TV panel, and they refused to address the issue. The design agreed upon was not what was installed, and we were left to find our own skirting for the kitchen, which has been missing for three months since installation due to problems at their factory.
I had a terrible experience with this interiors service. They provided three different colors on a single TV panel and refused to correct it. The design agreed upon was not what was installed, and we had to source our own skirting for the kitchen, which has been missing for three months due to issues at their factory.
I had a very poor experience with this service in Ahmedabad. The quality was subpar, and everything felt misleading. The materials used were of low quality, and the service was unresponsive. Promises of a 45-day completion were not kept, and I feel like I wasted a significant amount of money. I would advise caution.
I want to bring to your attention that there was no official handover for my project, as the assigned work was incomplete and unresolved issues were ignored. Despite this, I was informed that the project was marked as completed in 2024. Now, my warranty period has been reduced, and I am receiving no responses via email or phone. The service has been very disappointing, and I would not recommend them.
My experience has shown that the initial quote is often based on your stated budget. However, when you enter the design phase, costs can increase by nearly 50% even if your requirements remain unchanged. This can be surprising and frustrating, as the final price is often much higher than the initial estimate. Additionally, the company requires you to commit financially before the scope and costs are fully confirmed, which can feel premature. If you decide to proceed, I suggest requesting more detailed upfront quotes and clear explanations of potential cost changes to avoid surprises.
While this wasn’t the worst purchase I’ve made, it certainly wasn’t worth the investment. The delivery was delayed, and the installation staff appeared untrained. Although the furniture functions, minor issues like loose screws and uneven panels make it hard to feel satisfied. The company needs to enhance their quality checks and improve staff training.
I experienced significant disappointment with this service. After full payment, they delayed delivery and failed to complete the work on time. The quality of the delivered product was far from what was promised. The wardrobe alignment was poor despite prior measurements. Their customer service is also lacking, making it difficult to get updates. I would not recommend them for timely delivery or quality service.
The ordering process started off smoothly, but everything afterward was problematic. The furniture arrived late and in poor packaging. Some parts were scratched, requiring me to request replacements. While the designs look appealing online, the actual build quality is average. Customer support eventually responded, but it took considerable effort to find a solution.
I was eager to try their service but ended up feeling disappointed. The delivery team did not handle the items carefully, resulting in dents on my new dining table. When I raised the issue, they only offered a partial fix instead of a proper replacement. Given the price I paid, I expected much better service and professionalism.
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