Review Time
Had a lovely a Sunday roast. Cooked beautifully with all the trimmings. Had a lovely lady serve us called Rachel. Very attentive, checked to see if everything was ok with our food and whether we were enjoying our afternoon. Will definitely be returning in the near future.
Had a lovely a Sunday roast. Cooked beautifully with all the trimmings. Had a lovely lady serve us called Rachel. Very attentive, checked to see if everything was ok with our food and whether we were enjoying our afternoon. Will definitely be returning in the near future.
Me and my partner visited The Watermill today for valentines lunch, we arrived early and the restaurant wasn't overly busy, we ordered drinks and waited for our reservation time, we were then shown to a table right next to the toilets in the corner of the bar, my partner had requested a table in their dining lounge, there were lots of other tables free at this time, 2 next to ours for a start, I thought maybe they were reserved specifically for people but then when other people arrived they were offered the option of either table, we weren't! The menu was dull!! So after a dull food and spending an hour listening to the hand dryer from the toilets! We won't be visiting again! The nerve of them adding an additional £10 service charge!!!
Got an email confirming table for 5 for 7:30pm, got to pub and book in waited no one there after about 6 mins went to bar they said someone will book us in another 3 min wait. When staff arrived could not see our booking. Advised we could sit on larger table at 7;50pm. No indication on menu and not advised at stage of taking order but there is an automatically added 12.5% service charge of which not advised very poor protocol. Food ok but steak has one large chip style potato and a couple of runner beans, no tomato, onion, or peas for £38:00. All in all very expensive and will not return as the undisclosed service charge of over £40 was unexpected and in notified and disrespectful, if they want service charge they need to be on the ball and not expect customers who have booked to wait so long. Also not good protocol to add service charge when not pre advised or on menus, this is not the USA.
I booked us in for Christmas Day lunch this year. The food was really superb and very plentiful, with excellent staff who were very attentive (thank you Elaine and everyone else). Loved the mocktails and we did not feel rushed in any way. 5 stars for that experience on the day, but...The only problem was the Pub Chain web site when trying to pay for the booking as required in advance. That experience was terrible and resulted in multiple phonecalls to the pub when the website just wouldn't work on any occasion I tried to pay. The staff at the pub were great and took the payments over the phone but that web site really needs sorting out!
Unfortunately this was not the experience I was expecting!I was looking forward to a roast dinner and underwhelmed to say the least.I chose the pork porchetta roast that was very fatty and barely had any meat on it. The vegetables were underneath the meat and swimming in grease, soggy and burnt. The roast potatoes were double cooked and not nice. This may have been a bad day in the kitchen so I will return but would not recommend the pork
Had a lovely lunch there last week. Have been several times and never have a bad thing to say about the food or service. This time especially, Elaine was a breath of fresh air and we were lucky to have her as our server. Only comment - when I went onto the link I was given on the bill to leave a review - my Mac automatically shut it down, saying it wasn't secure. Hence the review on here. Sorry!!!
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