lwc-drinks.co.uk

3
3 Based on 21 reviews

We are the UK’s largest independent drinks wholesaler, delivering beer, wine spirits and soft drinks to over 15,000 customers. Our national depot and distribution network sets allows us to provide deliveries when you need them, on a same day or next day b...

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Average Rating

3

/
5

21 Reviews

5 Star
48%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
48%

All Reviews

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Review Time

Milani Monroe
We had the delight of a young man named Kilno delivering our drinks for us. He was very helpful, bri

We had the delight of a young man named Kilno delivering our drinks for us. He was very helpful, bringing everything in, making it easy access for us. The previous delivery guys from LWC we had just dumped the drinks and left, but Kilno and his partner took extra time and care. They were polite and great young men. 5 star service from them. I hope to only ever have Kilno and his partner deliver our drinks in the future!

5
Date of experience: Feb 27, 2026
Milani Monroe
We had the delight of a young man named…

We had the delight of a young man named Kilno delivering our drinks for us. He was very helpful, bringing everything in, making it easy access for us. The previous delivery guys from LWC we had just dumped the drinks and left, but Kilno and his partner took extra time and care. They were polite and great young men. 5 star service from them. I hope to only ever have Kilno and his partner deliver our drinks in the future!

5
Date of experience: Feb 13, 2026
Ab S.
Alice our rep and the rest of the team…

Alice our rep and the rest of the team in leeds are great and always give great customer service and help me out of I need anything urgently

5
Date of experience: Jul 28, 2025
lewayk69
Adrian was great

Adrian was great - as always!

5
Date of experience: Jun 23, 2025
Maggie Ross
GREAT service from Central!

Used LWC for nearly a decade from Stoke depot. The team are lovely and helpful, deliveries always correct and often have free stock deals! Delivery drivers ring before so I know when to expect them. Easy to use website for ordering and Sam Elliot our account manager is brilliant. Would recommend! ⭐️

5
Date of experience: Jun 12, 2025
AsFyer
Positive One, This one!

I’m not sure if we have just been looked after better than other reviewers here but LWC has really been serving us well (though I might be giving the kiss of death, who knows) at the Dun Cow. Lynn and the Northampton team have not let us down and any delay in delivery wasn’t their fault! Lynn has been great, they’ve helped us with our unique product. They are communicative when they need to be and whilst we have found better pricing for certain things elsewhere we have found them reliable and if I have to sacrifice a few quid (and save petrol) for reliable delivery then many times I say ‘why not’. Cheers Lynn and the Northampton team. Here’s a happy review for you!

5
Date of experience: May 03, 2025
Great sales/customer service team

Fantastic sales and customer support, really helpful and friendly! Highly recommend

5
Date of experience: Mar 07, 2025
Danny Parker
The company where the customer is always wrong

Terrible company.As with most wholesalers they seem lovely when they want your business and then are anything but.Whenever they make a mistake like delivering beer 4 months out of date you are always told you are wrong.Avoid!!

1
Date of experience: Nov 04, 2024
Audra Cook
so I'm a liar?

yeah... we didn't get the retro we were promised and also got told that the deal we were offered never existed - I've obviously made it all up and I'm lying about it - for the sake of £1500!!??!!if you sign up, get any deal signed off (maybe in blood!) and get a hard copy and a digital copy because these guys wiggle out of retro/listing payments all the time from what I'm hearing.we're only a small £20k p.a. account so maybe they just don't want the smaller independent customers anymore, who knows....

1
Date of experience: Jul 16, 2024
Nicola L.
BEWARE OF LWC WINES - Terrible experience 😦

We ordered a substantial amount of wine from LWC WINES bring very specific about the vintage. Unfortunately they delivered the wrong vintage saying they didn’t notice what we had requested 🤔 but to try it anyway as it would probably be okay. It was tannic, undeveloped and definitely not drinking hence our reason for requesting the specific vintage. !! We requested a refund and were told we couldn’t have a refund until they had collected the wine and it was checked (although we had to pay up front before receiving the wine). The wine was collected a few days later and credit control would be in touch within the next few days. We had to do a lot of chasing up with phone calls and emails just to get our money back when it was their fault in the first place ! (There was no question of reimbursing us for the horrid bottle that we had to taste.) We were then told head office must approve the refund. Days later we finally received half the refund and were told we would get the balance a day later. This didn’t happen. Another phone call to chase them. We then received the balance which was wrong so had to call again. Finally someone pulled their finger out and called to give us a credit card refund for the balance on 23rd May more than a month later of ordering the wine). What a way to treat new customers. We now hope to find a reputable wine supplier.

1
Date of experience: Apr 15, 2024

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Business Details

  • We are the UK’s largest independent drinks wholesaler, delivering beer, wine spirits and soft drinks to over 15,000 customers. Our national depot and distribution network sets allows us to provide deliveries when you need them, on a same day or next day basis.

    We are 100% customer focused – we buy on behalf of our customers in relation to their needs and are able to provide the best balance of price, range and service the industry has to offer.See more

  • email ecommerce@lwc-drinks.co.uk
  • call 01614384060
  • language https://www.lwc-drinks.co.uk

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