Review Time
We had the delight of a young man named Kilno delivering our drinks for us. He was very helpful, bringing everything in, making it easy access for us. The previous delivery guys from LWC we had just dumped the drinks and left, but Kilno and his partner took extra time and care. They were polite and great young men. 5 star service from them. I hope to only ever have Kilno and his partner deliver our drinks in the future!
We had the delight of a young man named Kilno delivering our drinks for us. He was very helpful, bringing everything in, making it easy access for us. The previous delivery guys from LWC we had just dumped the drinks and left, but Kilno and his partner took extra time and care. They were polite and great young men. 5 star service from them. I hope to only ever have Kilno and his partner deliver our drinks in the future!
Used LWC for nearly a decade from Stoke depot. The team are lovely and helpful, deliveries always correct and often have free stock deals! Delivery drivers ring before so I know when to expect them. Easy to use website for ordering and Sam Elliot our account manager is brilliant. Would recommend! ⭐️
I’m not sure if we have just been looked after better than other reviewers here but LWC has really been serving us well (though I might be giving the kiss of death, who knows) at the Dun Cow. Lynn and the Northampton team have not let us down and any delay in delivery wasn’t their fault! Lynn has been great, they’ve helped us with our unique product. They are communicative when they need to be and whilst we have found better pricing for certain things elsewhere we have found them reliable and if I have to sacrifice a few quid (and save petrol) for reliable delivery then many times I say ‘why not’. Cheers Lynn and the Northampton team. Here’s a happy review for you!
Terrible company.As with most wholesalers they seem lovely when they want your business and then are anything but.Whenever they make a mistake like delivering beer 4 months out of date you are always told you are wrong.Avoid!!
yeah... we didn't get the retro we were promised and also got told that the deal we were offered never existed - I've obviously made it all up and I'm lying about it - for the sake of £1500!!??!!if you sign up, get any deal signed off (maybe in blood!) and get a hard copy and a digital copy because these guys wiggle out of retro/listing payments all the time from what I'm hearing.we're only a small £20k p.a. account so maybe they just don't want the smaller independent customers anymore, who knows....
We ordered a substantial amount of wine from LWC WINES bring very specific about the vintage. Unfortunately they delivered the wrong vintage saying they didn’t notice what we had requested 🤔 but to try it anyway as it would probably be okay. It was tannic, undeveloped and definitely not drinking hence our reason for requesting the specific vintage. !! We requested a refund and were told we couldn’t have a refund until they had collected the wine and it was checked (although we had to pay up front before receiving the wine). The wine was collected a few days later and credit control would be in touch within the next few days. We had to do a lot of chasing up with phone calls and emails just to get our money back when it was their fault in the first place ! (There was no question of reimbursing us for the horrid bottle that we had to taste.) We were then told head office must approve the refund. Days later we finally received half the refund and were told we would get the balance a day later. This didn’t happen. Another phone call to chase them. We then received the balance which was wrong so had to call again. Finally someone pulled their finger out and called to give us a credit card refund for the balance on 23rd May more than a month later of ordering the wine). What a way to treat new customers. We now hope to find a reputable wine supplier.
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We are the UK’s largest independent drinks wholesaler, delivering beer, wine spirits and soft drinks to over 15,000 customers. Our national depot and distribution network sets allows us to provide deliveries when you need them, on a same day or next day basis.
We are 100% customer focused – we buy on behalf of our customers in relation to their needs and are able to provide the best balance of price, range and service the industry has to offer.See more
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