Review Time
I want to share my personal experience with The Web Factory so others can make informed decisions before choosing to work with or for them.
I achieved my assigned targets while working with the company, but due to a serious personal issue I had to leave after informing management properly. I was assured that my pending salary would be released, however I have not received the payment despite those commitments.
Based on my experience, I found the process and communication around payment very disappointing and unprofessional. I would strongly advise anyone considering working with this company to clarify payment terms in writing beforehand and proceed with caution.
This is only my personal experience, but I felt it was important to share.
I want to share my personal experience with The Web Factory so others can make informed decisions before choosing to work with or for them.I achieved my assigned targets while working with the company, but due to a serious personal issue I had to leave after informing management properly. I was assured that my pending salary would be released, however I have not received the payment despite those commitments.Based on my experience, I found the process and communication around payment very disappointing and unprofessional. I would strongly advise anyone considering working with this company to clarify payment terms in writing beforehand and proceed with caution.This is only my personal experience, but I felt it was important to share.
I had a great experience working with this website company. Their customer service was outstanding from start to finish. Communication was clear, timely, and professional every step of the way. They took the time to listen to what I wanted, explained things in a way that was easy to understand, and kept me updated throughout the process. Any questions or changes I had were handled quickly and respectfully. It’s refreshing to work with a company that genuinely values communication and customer satisfaction. I would highly recommend them to anyone looking for a reliable and responsive web team.
Transformational Web Design & Marketing Expertise We partnered with The Web Factory to breathe new life into our outdated website and logo — and the transformation has been nothing short of remarkable. Their design team delivered a modern, eye-catching brand identity, while their developers built a lightning-fast, mobile-friendly site that works perfectly on every device. What truly impressed us was their marketing team — they didn’t just tweak our SEO and ads, they engineered a strategy that actually delivers conversions. Communication was flawless from day one, with regular updates and genuine care for our success.
I worked with The Web Factory from May 12th to around June 16th, and sadly, I was never paid for May or June.Despite multiple follow-ups, I kept receiving the same repetitive excuses, and now I’m being completely ignored. This has been deeply disappointing and reflects a serious lack of professionalism.If this is how they treat people who dedicate time and effort, it raises questions about how they might treat clients too.Be cautious before getting involved with them, whether as a client or a potential hire.
If I could go lower, I would. They lured me in with discounts on social media advertising and website management offers. They spoke savvy and made themselves accessible for dialogue regarding concerns that they'd half-heartedly handle. They offered to establish my trademark to sell merch, taking advantage of my ignorance and charging $8,000 for what is customarily less than $3,000. And they did it all with a smile on their faces. DO NOT TRUST THE HONEY! THEY ARE NOT HONEST! Most recently, the website they are hosting for me, and charging me for anti-hack software, has been hacked several times by some German Casino and Escort service. They claimed several times they were going to handle it and the site is still hacked. They told me I needed to change my nameserver. I told them when I researched doing that it said to beware that I could lose my whole website. THEY (One of their foreign reps with a south Asian accent) said, "Don't worry. That is what it always says but we have to bypass this phase to free your site of hackers. So, like a fool, I took their word for it and my website is down. DO NOT TRUST THEM. I'm out thousands of dollars from sheer ignorance and not seeing this group is all about short-term satisfaction to make a buck.
Don't waste your time or your money. Completely unprofessional and took 2 months to complete a website that should have been completed in 2 weeks. My website went LIVE with ERRORS to this very date. I provided all of the content AND the images. Still I had to walk them through the layout step by step. Missed multiple deadlines. Links didn't work, stretched pictures, missing digital forms, changes were made without my consent, constant revisions. The list goes on and I have the emails to prove it. I still don't have the original files for my logo. I was provided with a jpeg, which is a picture. The website still presents incorrectly and I'm having to spare the expense yet again to pay someone else to fix it. I repeatedly asked for a refund. That request was ignored. They offered me 1 year of free hosting for my troubles if I would allow them to work on it a bit longer. I declined, and when I disputed the charges on PayPal they are choosing to fight to keep my money even though they ADMITTED to everything that has transpired throughtout this process and the final product remains with errors for me to fix. If I could give zero stars I would. Look elsewhere, their design team IS NOT up to standard. I'm a small business owner, non profit organization...and I'm basically being bullied because I asked for my money back. NOT OKAY!The only positive was the initial coordinator named Steven. I would give him 5 stars independently. He did the best he could to help me through this process. However, he is not on the design team and he doesn't run the company. The people who are in charge should be ashamed of themselves. For some reason, they think just because they gave me something 2 MONTHS LATER that it should be good enough, even if it's not correct. In a way, I'm a bit concerned that they will attempt retaliate against me by posting bad reviews on my business because I reviewed theirs. I guess that's a risk i'm willing to take. I lost an opportunity to apply for grant funding with another organization due to consistent delays. But right is right..wrong is COMPLETELY WRONG. No one in their right mind would take the time to write a review this long if I wasn't completely telling the truth.
TheWebFactory.us appears to be a promising business investment, especially given its comprehensive range of digital marketing, web design, and SEO services. Here are some key points that highlight its potential: They emphasize data-driven strategies and have a track record of delivering measurable results2. Their focus on ROI and customer acquisition and retention rates demonstrates their effectiveness in the digital market
Steven and The Web Factory were fantastic. I needed both a logo and website for my professional services firm. They LISTENED and delivered both quickly! Once I provided my requirements and content, they had my everything done in no time flat. Love the design and look.
The team did a great job recovering a very complex site that the previous developers had dropped the ball on. Over the course of a week, the team put all hands on deck to bring the site back to life & get it working perfectly. I highly recommend Odis who is very dedicated to his clients & works to deliver successfully when the expectations are high & the timeline is very tight.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Web Factory specializes in enhancing your digital presence with services like logo design, web design, brand design, creative writing, and digital marketing. With over a decade of experience and a team of skilled professionals, we deliver tailored solutions that drive growth and maximize ROI.
Our data-driven strategies ensure effective results, and we pride ourselves on listening to our clients and delivering projects promptly. Whether you’re a startup or an established business, we provide scalable solutions to elevate your brand.
Client satisfaction is our top priority, and our commitment to excellence has earned us a trusted reputation. Choose The Web Factory for a seamless, results-driven digital experience.See more
coolienation.com
lovegobuy.com
www.tigerwayprep.com
lightspeedhq.com
inditab.com
vengeancecompany.com
thecourierguy.co.za
termly.io
betterbidders.com
ergonix.de