thewineflyer.co.uk

4.8
4.8 Based on 161 reviews

Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard. At The Wine Flyer, we know that the right wine can transport you out of the moment, back...

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Average Rating

4.8

/
5

161 Reviews

5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

All Reviews

Filter Reviews

Review Time

Sean C.
Excellent Support for My Wine Order

I ordered two cases of wine for an upcoming party but forgot to choose the 'next day' delivery option. I contacted the support team, and they responded promptly and positively. Thank you for your assistance, and I wish you and your team a wonderful holiday season! 🥂

5
Date of experience: Dec 05, 2025
LF67
Exceptional Assistance

I had the pleasure of working with a representative who helped me resolve my query. They were fantastic, handling my issue quickly and professionally. I've enjoyed the wines in the past and look forward to my next delivery. The entire process from ordering to delivery has been smooth and efficient. Thank you for your help!

5
Date of experience: Dec 05, 2025
Ashton Price
Wonderful Platform

Great platform - Amazing wines! My go-to every holiday season!

5
Date of experience: Dec 05, 2025
Hervey S.
Fantastic Wines

I've been purchasing wine from this service for over a year and am thrilled to have found a provider with excellent wines and customer service, along with the added benefit of Avios points.

5
Date of experience: Dec 05, 2025
Chucky Clark
Exceptional Customer Service Experience

I ordered two cases of wine for an upcoming party but forgot to select the 'next day' delivery option. Upon realizing my mistake, I contacted customer service, and they responded positively and quickly. Thank you for your assistance, and I wish you and your team a wonderful holiday season! 🥂

5
Date of experience: Dec 05, 2025
MinecraftJeff2135
Issue Resolved

We had an error with the postal code of the recipient's address, which was admirably handled by your staff, for which we are very grateful.

5
Date of experience: Dec 04, 2025
Ike Ross
Parcel Issue Addressed

My recent parcel was not delivered to my address, and despite my efforts to locate it, it could not be found. I have ordered from this service multiple times and was disappointed, but a representative took charge of the situation, and a replacement was sent out, which has now arrived. Thank you for resolving this swiftly.

5
Date of experience: Dec 03, 2025
HumbertoX47
Minor Confusion Resolved

There was a slight mix-up regarding a Black Friday offer, but a representative corrected it promptly. Thank you very much for your help!

5
Date of experience: Dec 02, 2025
Janelle Reed
Consistent Great Service

Once again, the service provided excellent assistance. There was a minor issue with my order, which was quickly rectified. I’ve used this service frequently recently, and the wine is always great value and of top quality. Highly recommended.

5
Date of experience: Dec 01, 2025
GansterHD
Fantastic Customer Support

There’s a really interesting selection of wines. I’m excited to try them. Delivery was nearly instant! I had a question about the case upon arrival, and a representative from customer service was exceptional. I will definitely use this service again.

5
Date of experience: Dec 01, 2025

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Business Details

  • Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard.

    At The Wine Flyer, we know that the right wine can transport you out of the moment, back to those memories. Our mission is to make the products you experience during your travels, whether onboard a British Airways flight or at the destination, accessible to everyone, all the time.

    Using our experience of selecting and serving in the airline environment, with it's limited space to store products and the impact of altitude on taste, we have curated an edit of wines, beers, spirits, and non-alcoholic drinks that provides something for everyone.

    Many of our products are served on, or exclusive to British Airways, some are selected to complement and some are recognisable well-loved brands like Whispering Angel, Moet and Penfolds.

    And by choosing to get your wine, beer, spirits and non-alcohol drinks from The Wine Flyer, you can collect Avios at unparalleled rates that speed up that next getaway.See more

  • email contact.help@thewineflyer.co.uk
  • language https://thewineflyer.co.uk

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