thomasbrownestates.co.uk

4.8
4.8 Based on 283 reviews

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Average Rating

4.8

/
5

283 Reviews

5 Star
90%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
2%

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Malachi Ross
Probate sale handled professionally.

We sold my partner's mother's house through Thomas Brown. It was a probate sale that they handled superbly, with real world advice on pricing and the process and keeping us informed of progress. By far the most professional of all the agents we invited to handle the sale.

5
Date of experience: May 04, 2021
Cyrus Cooper
It is a sellers market at the moment

It is a sellers market at the moment. However I feel that this agent takes liberties in their behaviour towards the buyers is that they dont really even need to make an effort as the house would sell anyways. It not acceptable. First viewing... 5 minutes! The agent did not explain anything he was more interested in looking at his mobile. Second viewing 5 minutes! This time the agent was late 15 minutes. Did not know why the property was on the market when asked by another buyer who was waiting. I had to correct her and let the other buyer know that the vendor was in a home. I dont believe it is ok or acceptable for this agent to think that for the most expensive investment in ones life time a total of 10 minute viewing is enough.I am not impressed.Lack of professionalism Lack of respect And most important of all lack of transparency Agents now create a huge frenzy.Now I understand why I was told before I started this process that they are crooks.Totally disappointed.After reading the directors response. I stand for what I have written. I have noticed that this company does not take criticism very well. Looking at their other responses this is apparent. A criticism would create an opportunity to improve. Obviously this is not the case here. Even more disappointed after reading the response.I have also left a very good review for another agent. There are some very good estate agents out there.

1
Date of experience: Apr 21, 2021
Janelle Baker
New purchase

The process was quick and smooth. Everyone was very helpful and responsive.

5
Date of experience: Apr 14, 2021
Haisley Adams
Great service from the progression team…

Great service from the progression team at all times. I'd definitely recommend.

5
Date of experience: Apr 09, 2021
Really Great proffessional helpful…

Really Great proffessional helpful serviceVery pleased and would use again

5
Date of experience: Apr 07, 2021
toutou1616
Very Professional and Helpful

Very professional and helpful Sales and Progression teams. Nothing is too much trouble and friendly advice is given, if required, at all stages. I would definitely use them again and also recommend them.

5
Date of experience: Mar 31, 2021
Calvin
Excellent service from Thomas Brown Estate Agents

Excellent service and the Thomas Brown Team were always friendly, efficient and kept me informed of the progress all the way from start to finish.

5
Date of experience: Mar 29, 2021
Pinkann63
Good Experience with Thomas Brown

The guys at Thomas Brown were really friendly and professional. They have a really good progressions team who do actually chase people up and get information about your sale/purchase. We would definitely use them again.

5
Date of experience: Mar 26, 2021
Manuel Bell
First-time Buyer

Shane and Katie have been very helpful and quick to respond. They have patiently guided us throughout the process making our experience less stressful.

5
Date of experience: Mar 19, 2021
AguusMz
I would like to leave a review for…

I would like to leave a review for Thomas Brown Estate Agency. They have recently handled the purchase of my property. Everyone was very helpful. I would recommend this Agency without hesitation.Monika Poterek

5
Date of experience: Mar 13, 2021

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