thompsons.law

4.4
4.4 Based on 181 reviews

Thompsons Solicitors is the UK's most experienced personal injury and employment rights law firm; our commitment to social justice is at the heart of our practice. Thompsons was established in 1921 by the civil rights lawyer Harry Thompson. We have staye...

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Average Rating

4.4

/
5

181 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
14%

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Review Time

Mr Ollivant
Excellent service and communication…

Excellent service and communication from Emilia Bonfante at Thompsons Solicitors. Got the outcome I wanted straight away. Thanks Mr Ollivant

5
Date of experience: Feb 25, 2026
Dean
If anybody can, Jacob can.

From start to finish, Jacob has been there with me every step of the way and has remained extremely professional, throughout the entire process. I truly cannot fault Jacob. I am one very happy customer and that is entirely to Jacob and his team. Many thanks again.

5
Date of experience: Feb 23, 2026
Ĺ Gibson
Tracy Bennett has been brilliant…

Tracy Bennett has been brilliant throughout my claim and never gave up 10 out of 10 lucky to have her representing me

5
Date of experience: Feb 18, 2026
Sarah Rose
It's all about communication!!!!

I currently have an ongoing claim, and up until November I was kept in the loop as to what was going on. Since then however, I have heard nothing, despite several emails and call back requests no one has had the courtesy to reply. I appreciate I am not the only client but it is very frustrating not knowing what is going on. Very disappointed with the service I am receiving

1
Date of experience: Feb 18, 2026
Matt, Devon
Outstanding, personable and hard working Solicitors!

I would very much recommend this group of solicitors. Highly professional and personable throughout our NHS claim, Robert Jones and his team worked tirelessly to bring us the result my uncle would have wanted. If you are looking for a good solicitors I can honestly say from recent dealings with them, look no further.

5
Date of experience: Feb 17, 2026
Washy
Top class service

Fantastic service from start to outcome, thoroughly professional handling of my case by all departments every step of the way. Would highly recommend Thompsons Solicitors to anybody seeking legal advice, guidance & handling of their case.

5
Date of experience: Feb 16, 2026
Melanie Cullen
My experience has been very good

My experience has been very good, Had lots of emails back when I’ve asked questions. The claim took a little longer than I expected but that was due to my company not Thompsons

5
Date of experience: Feb 16, 2026
Absolutely useless wouldn't recommend.

Absolutely useless wouldn't recommend.If you work for a government organisation such as the ambulance service, or also the police and require support and get directed to Thompsons go elsewhere. After resulting an injury at work which has left me with scaring, physical long lasting injuries as well mentally. Yet I have not enough evidence to claim. Clearly not wanting to pursue against them. Total waste of time.

1
Date of experience: Feb 16, 2026
Just me, UK
Didn't bother calling me after all.

I filled in the online form, got a text next day to say they'd contact me on that number. Didn't bother calling me back, despite an email prompt to ask them to call me. No response to email. Very unprofessional and rude. Edit post response: no, sorry, Thompsons already had my details because they sent me a text, I went with another company.

1
Date of experience: Feb 12, 2026
Mr S Hurrell
Friendly and professional

I would just like to thank Ann for all her help and guidance in helping me with my work place injury claim.Guiding me through everything I needed to do made it all much less stressful .I will definitely recommend Thompsons solicitors for others to use

5
Date of experience: Feb 12, 2026

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Business Details

  • Thompsons Solicitors is the UK's most experienced personal injury and employment rights law firm; our commitment to social justice is at the heart of our practice.

    Thompsons was established in 1921 by the civil rights lawyer Harry Thompson. We have stayed true to his vision of using the law to protect and advance the rights of individuals.

    We have 18 offices across England, Wales, and Northern Ireland, with an associated firm in Scotland. Every year, we secure more than £150 million in compensation for people who have been injured or mistreated.See more

  • email enquiries@thompsons.law
  • call 08000224224
  • language https://thompsons.law

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