Review Time
Mia and Fariah proved to be excellent legal representatives during my case. I found them to be honest, friendly and they provided superb advice. They were extremely supportive throughout. I would strongly recommend Thompson Solicitors as a result of their excellent work.
I'll be clear from the start that I had my claim rejected by Thompson's. You could read my negative review as simply sour grapes from me, but that's not the case. If I didn't have a case then I didn't have a case - move on - life's too short. It's the way Thompson's operated coupled with the complete incompetence in the details of my claim, that I have given the one star for.I contacted Thompson's and explained all the details of my case and my injuries. They looked at these details at immediately took the case on. In retrospect, I can only assume that they didn't assess my case at all and instead they just take every case on? I have to assume that they take every case on simply so they can send threatening letters and hopefully scare the defendants so that they capitulate, offer some money, Thompsons take their cut, case closed?They sent the "threatening letters" to the company to whom my case refers. That company ignored Thompson's completely. Thompson's then got to the stage where it was necessary to start court proceedings to progress my claim and that's the point when Thompson's rejected my claim and dropped me. If my case did not have the meat on the bones to go all the way at the start then why start it all? I can only assume due to pure greed and an inflated sense of worth on Thompson's part? All this did was to completely waste my time and then to empower the defendant should I wish to use another solicitor, as the defendant will know the first solicitor dropped me. It appears to be a disgusting practice by Thompson's which diluted my chances of a succesful claim with another solicitor.Secondly the reasoning as to why they dropped my case was maddening because it became apparent that they had not understood at all what actually happened? Not just slightly but completely to point it sounded like they were talking about a completely different case!I don't mind not having a case, but I do mind my case being taken on if it didn't stand a chance at the start and I doubly don't like my case being dropped for reasons that didn't even relate to my case and if they did then the complete misunderstanding of the facts of my case in the first place. Facts matter!All in all my experience with this company suggests that they are not professional nor competent in what they do. The earlier stages appear to be handled by inexperienced and lower paid staff of dubious legal training and background?BDE/*******/G25H0586With reference to your reply.....I stated that (possibly) the facts you have recorded are wrong, yet you are going to get a manager to review my case!! Surely reviewing wrong facts will mean you will wrongly review my case (again)?I would have thought that contacting me first to clarify the facts before reviewing my case would be more appropriate in this instance?Finally this is not a customer service portal. It is a review website. You are defined by your initial actions, not in how you handle reviews. If I had wanted to complain then I would have complained rather than write a review.The difference between the two is that I no longer care. I don't care what you do, what your review finds or how you react. It's done. It's over. You failed now go away.
⭐️⭐️⭐️⭐️⭐️ 5-Star ReviewI had my initial conversation with Kerrie from Thompsons solicitors today, and I was genuinely impressed by the level of professionalism and care they demonstrated. From the very beginning, they made me feel comfortable and well-supported, taking the time to listen carefully to my situation and explain my options clearly and confidently.What stood out most was how approachable and knowledgeable they were. They didn’t rush me, and every question I asked was answered in a way that was easy to understand. Their guidance gave me real peace of mind, and I left the meeting feeling far more informed and reassured about the steps ahead.Overall, it was an extremely positive experience, and I feel confident moving forward with them. I would highly recommend their services to anyone looking for clear, honest and professional legal advice.
I can fully recommend Thompsons Solicitors. They worked really hard for me and they were always at the end of a phone when I needed a reassuring conversation. My solicitor Ed has the best manner which kept me calm and gave me confidence in his ability to communicate with me and also the defendants.
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Thompsons Solicitors is the UK's most experienced personal injury and employment rights law firm; our commitment to social justice is at the heart of our practice.
Thompsons was established in 1921 by the civil rights lawyer Harry Thompson. We have stayed true to his vision of using the law to protect and advance the rights of individuals.
We have 18 offices across England, Wales, and Northern Ireland, with an associated firm in Scotland. Every year, we secure more than £150 million in compensation for people who have been injured or mistreated.See more
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