threads4u.co.uk

4.9
4.9 Based on 161 reviews

Hi I am Clare and the founder of the popular Threads4U Facebook group. This is my new online web shop which I founded in the Summer of 2023 to serve my fabulous community of like-minded stitchers. I want to offer the best value online threads, fabric and ...

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Average Rating

4.9

/
5

161 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Merle Anderson
Caution when communicating with the support team; responses can be aggressive.

Exercise caution if you need to reach out to the support team, as their email replies can be aggressive and condescending. There were instances where my messages were mistakenly sent back to them before they had a chance to respond. Instead of returning them with the provided stamp, the representative became unpleasant and falsely claimed that I had returned damaged items without a stamp. They suggested I should be grateful for their efforts and stated that I could no longer make purchases from them. All I wanted was for the items to be sent back with the stamp I provided. This is not the level of service one expects from a business. As of now, I have not received anything.

1
Date of experience: Dec 05, 2025
verov696
Exercise Caution

Exercise caution when reaching out to the representative; their email replies can be aggressive and condescending. In some instances, threads were incorrectly returned to them before they had a chance to respond to my initial email. Instead of returning them with the provided stamp, the representative became unpleasant and falsely claimed that I had returned damaged items without a stamp. They suggested I should be grateful for their efforts and stated I could no longer purchase from them. All I wanted was for the threads to be sent back with the stamp I provided. This is not the level of service expected from a business. I have yet to receive anything.

1
Date of experience: Nov 27, 2025
Noel
Cleaning Service Feedback

I am satisfied with the service provided.

1
Date of experience: Nov 27, 2025
Jonah Brooks
Phone Inquiry About Stock

I called to check on stock availability before placing my order, and had a lovely, friendly conversation. Thank you! 😀

5
Date of experience: Nov 26, 2025
Denis
Great Value for Money

Great value for money with prompt service.

5
Date of experience: Nov 26, 2025
Jeffery B.
Excellent Service

They had exactly what I was looking for and delivered it quickly.

5
Date of experience: Nov 25, 2025
Lauren Price
Reliable Company with Superb Service

A very reliable company to work with. Their customer service is outstanding, and they offer great value.

5
Date of experience: Nov 24, 2025
RS31
Excellent Service and Pricing

Outstanding service and pricing; I highly recommend it.

5
Date of experience: Nov 20, 2025
Lucy Anderson
Repeat Orders

I’ve ordered twice, and both times the prices were great, packaging was beautiful, and delivery was quick. Highly recommend!

5
Date of experience: Nov 03, 2025
First Purchase Experience

This was my first order, and I was very pleased with everything. It was nicely packaged and delivered swiftly.

5
Date of experience: Oct 30, 2025

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Business Details

  • Hi I am Clare and the founder of the popular Threads4U Facebook group. This is my new online web shop which I founded in the Summer of 2023 to serve my fabulous community of like-minded stitchers. I want to offer the best value online threads, fabric and other stitchy accessories direct to your door and I very much hope you enjoy what I have to offer. I currently specialise in the gorgeous cross stitch and embroidery threads from DMC, fantastic Zweigart fabric and Sullivans and John James Needles and many more too.

    I am based in Endmoor, Cumbria and have been a stitcher for many years. I support my community not only through contributions, ideas and some of my own work for inspiration but also by bringing like minded people together across the UK to help each other. I offer the lowest prices for high quality products and ensure that they are delivered direct to your door as affordably as possible.

    The Threads4U community is growing quickly, already achieving hundreds of members in a short time and I look forward to bringing you a wider range of fantastic stitchy products as things take shape. I really appreciate you visiting my site, taking the time to browse what I offer and encourage you to join our friendly groups online (Facebook and Instagram).See more

  • email contact@threads4u.co.uk
  • call 0758117767
  • language https://threads4u.co.uk

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