thrivepetfoods.com

4.7
4.7 Based on 216 reviews

Look after your dog or cat with 100% real food and treats. Buy online today....

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Average Rating

4.7

/
5

216 Reviews

5 Star
87%
4 Star
6%
3 Star
3%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Amina Morris

4
Date of experience: Dec 12, 2025
Wilf
EXTREMELY DISAPPOINTING CUSTOMER SERVICE

This has been the most frustrating experience with customer support. They completely lost my parcel and provided insufficient tracking information. After I initiated a reorder, I received no further communication. If my pets weren't so fond of the products, I would definitely take my business elsewhere to a company that values customer feedback and responds to inquiries. Thank you for nothing.

1
Date of experience: Dec 11, 2025
Tazewell
Great Customer Service and Resolution

I've been a long-time customer and recently faced an issue with a damaged snack tube. There was a slight delay in response, but once the representative got back to me, the issue was resolved efficiently. They apologized, arranged replacements, and even helped with a previous order concern. Everything arrived quickly and in great shape. Overall, the resolution was handled professionally, and I appreciate their commitment to customer satisfaction. This experience reassures me to continue purchasing from them. Highly recommended.

5
Date of experience: Dec 03, 2025
Barry Smith
The Best Cat Food Available!

Fantastic deals during the holiday season. The packaging was excellent and the dispatch was prompt, but I was initially let down by the delivery service. They claimed they would deliver, then later stated they couldn't, despite someone being home all day. We feared the parcel was lost, as we had two go missing recently, but it eventually showed up a couple of days later. Kudos to the company for the amazing cat food; it truly is the best! I'll definitely buy again when there are deals to bulk up, as it can be a bit pricey.

5
Date of experience: Dec 02, 2025
Laura R.
My Senior Cats Adore It

5
Date of experience: Dec 02, 2025
Miles Z.
My Cat Loves the Freeze-Dried Chicken! 😻

5
Date of experience: Dec 01, 2025
Great Variety of Wet and Dry Foods

A great selection of both wet and dry foods.

5
Date of experience: Nov 28, 2025
Vinny Adams
My Cat Can't Get Enough!

Fast delivery and my cat absolutely loves the food! He devours it, and after trying several brands, this one seems to be his top choice.

5
Date of experience: Nov 27, 2025
Marsha Baker
Cats Never Tire of This Treat!

Excellent product delivered quickly and in perfect condition.

5
Date of experience: Nov 26, 2025
Nora Osborne
High-Quality, Protein-Rich Food

5
Date of experience: Nov 24, 2025

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