thyssenkrupp-elevator.com

1.6
1.6 Based on 13 reviews

In 40 short years, we’ve become one of the world’s leading elevator companies with unique engineering capabilities....

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Average Rating

1.6

/
5

13 Reviews

5 Star
15%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
85%

All Reviews

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Review Time

RAKESH ASHOK & COMPANY
We have installed TKE elevator in our multistory building and performance of lift is very poor and s

We have installed TKE elevator in our multistory building and performance of lift is very poor and service technician not qualified and professional.

1
Date of experience: Jan 29, 2026
RAKESH ASHOK & COMPANY
We have installed TKE elevator in our…

We have installed TKE elevator in our multistory building and performance of lift is very poor and service technician not qualified and professional.

1
Date of experience: Jan 28, 2026
Ahmed
Terrible

Terrible company and Racist staff

1
Date of experience: Jan 28, 2026
Khoi Huynh
Elevators are always down

Elevators are always down. These were installed by TKE and they have an exclusive maintenance contract. Elevators are always down and people can't get out of the building. TKE, please shut down your company.

1
Date of experience: Jan 20, 2026
Kas S
Was very courteous professional and fix…

Was very courteous professional and fix my elevator in no time.Thank you John!

5
Date of experience: Jan 09, 2026
NB66
Does not respond to emergency

The same elevator in our building is broken AGAIN TKE does not promptly respond to an emergency Elevators are an essential service in a midrise building Can not rely on TKE

1
Date of experience: Jul 31, 2025
Rosemary
Poor Technicians, Poor Management, Poor Customer Service

We terminated our contract with TK Elevator in June. Technicians falsified information on reports, did not communicate with me or my staff and caused tens of thousands of dollars of repairs through neglect of equipment. Management at all levels was difficult to reach, inconsistent (my contacts changed often) and did not correct technician issues when brought to their attention. I was surprised to learn from other colleagues that technicians would park in the parking lot to appear to management that they were performing maintenance, but never stepped foot in the building.

1
Date of experience: Jun 30, 2025
Melinda Coleman
Horrible company to do business with

Horrible company to do business with. Unresponsive, slow to schedule work or maintenance. Bills for unnecessary time. They have been on site multiple times, not working in our building and billed us for those hours.

1
Date of experience: Jun 18, 2025
Chet P.
This company who ever works in HR is a…

This company who ever works in HR is a racist I have applied numerous times and I have experience in all the position I have applied they always turn me down there's someone there that hates black people they don't have black people working for that company so in my perspective in my mind you're being racist

1
Date of experience: Nov 18, 2024
Sam B.
Gregory and his team

Gregory and his team are Great Professionnels with Great Attitudes. Greg took care of the order and installation from the begining until the end .Excellent after sale service !

5
Date of experience: Nov 12, 2024

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