Review Time
Tiege Hanley has just stolen £40 from me for no good reason. I never subscribed or saved my info on the tiege Hanley website I only made a 1 time purchase and now this morning Tiege Hanley robbed £40 from me. I DID NOT save my info on the tiege hanley website I only made a 1 time purchase over a month ago. Come to find out it automatically subscribed me without me knowing and stole £40 from me. I’m still waiting for a refund now! Unacceptable
Their website is terrible. If you place order with discount code they cancel it! All of my data is correct. I have used same shipping and billing address as on my credit card from multiple devices and it always cancel the order. When I am contacting them they are saying place the order again if you feel its wrong. However they don't send any discount codes when I mention I can't use the same code and the price is 40% more. They just ghost you!
Terrible product! has left me with red sores and itchy spots after the first few uses, there is tonnes of horrible chemicals in all the products, my face looks a mess, like acne and I have never had acne in my life! To me it’s just hyped up marketing and influencer bs. Just buy some normal face wash and Shea butter thats a quarter of the price and not full of nasty chemicals or the subscription baiting. Not happy
I hope everyone sees this and reads this, I’m from Hawaii, I’ve been using Tiege Hanley for 1 month now, it has changed my face it was great, orders came in fast like in 8-9 days, but…. I made a order 2 months ago for acne level 2 and it still hasn’t been delivered to me, last month I ordered super serum and body wash as well, still hasn’t been delivered to me, I ran out of my Tiege Hanley products because there not delivering the orders I ordered, they scammed me, there not reaching out to me after I tried to reach out to them, I spent over $200 for all products and still have not received, gonna try a different skin routine from a different brand now, Tiege Hanley is a scam and stole my money
I’ve bought Tiege Hanley for a year and a half now. I changed my diet around the same time I bought my first box as an effort to improve my overall well being. At first I thought the product was awesome because I saw incredible changes on my skin as it stopped breaking out almost completely. But as time went on, I’ve noticed that my flawless skin was more linked to the diet than the product. When I eat a lot of processed sugar, I start breaking out regardless of using Tiege Hanley or not. So does it make a difference ? I guess it does on the dryness and color of my skin. It it worth 60$ CAD a month ? Probably not. The AM cream causes my skin to be much too oily and shiny. I guess it is caused by the sunscreen and I wish there was the option of getting the AM cream without it. Living in Canada, I see the sun in the winter once every two weeks. The cons simply outweighs the benefits.But what pushed me to write a review today is their shady business decisions lately. I wanted to skip my upcoming order because I have too much product, tried to do so as usual by SMS. It didn’t work. I didn’t understand why I couldn’t skip it and thought I wrote the wrong thing so I went back to the old SMS messages only to discover that they had simply removed all of the options that could remove an item, skip an order or delay it. Why ? I guess they don’t want to make it too easy on you.So now you have to log in to their confusing website. As soon as you log in and click on your account it will redirect you to an offer page with the text « proceed to your account » written in the lightest of blues and in font 10 at the bottom of the page. Anyway, what I’m trying to say is they’re trying to purposely make it harder to cancel your subscription / order and I think it’s disappointing coming from a company that I’ve never had a problem with before.
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