Review Time
I’d give it zero if I could absolute joke orders are being refunded without speaking to sellers. I had someone request a refund stating they haven’t received items and tilt have refunded saying Iv received ordered items back when I haven’t. Tilt has absolutely NO CUSTOMER SERVICE AT ALL it takes weeks for anyone to get back to you if they even be bothered to that is ABSOLUTELY JOKE
I’d give it zero if I could absolute joke orders are being refunded without speaking to sellers. I had someone request a refund stating they haven’t received items and tilt have refunded saying Iv received ordered items back when I haven’t. Tilt has absolutely NO CUSTOMER SERVICE AT ALL it takes weeks for anyone to get back to you if they even be bothered to that is ABSOLUTELY JOKE
Advert / active auction on acreen was for a too. Size to select. Image of the top etc etc. Won the auction. Weeks later, some chocolates arrived!! Reported to seller..no reaponse. Reported to tilt...they say i bought chocolate! I showed receopt with image etc....not interested. Asked for an escalation to resolve...told no! Rip off. Charhe buyer protection but dont protect!!!
Actually sad to be writing this as the sellers are really good and have brought loads for Xmas. The customer services are shocking and disgusting. My parcel said it was delivered but missing one parcel have proof it wasn’t delivered.Spoke to the seller and then had to speak to tilt customer services who’ didn’t want to see any evidence couldn’t be arsed to look into it. And then gave the reason I was out of their timescales !!! And now I am money down no item. All this buyer protection nonsense. I will not be using the app again after spending a lot of my money on there. Was recommending to people but not know. And fingers crossed can get my money back from the bank.
Absolutely disgusting seller and customer service. Don’t buy from here if parcels not delivered you are passed from pillow to post until your sick of it. Seller said item sent with Hermes tilt say with evri. Honestly pure right off. If u can afford to throw money away shop on tilt again
Absolut pile of shite company customer service is not worth anything just not interested in helping consumers so many parcels not delivered even sone saying delivered but never arrived not even any proof of delivery photos or anything TILT just fob you off saying contact the seller who just say contact TILT it's complete disregard for the consumer and discusting behaviour in my opinion and should be investigated taking people money with no product for payment they say after 3 days they can't help company policies which actually contravenes consumer rights act 2015 sec 29 purchase deliveries are the full responsibility of the sender until the punched product is in physical possession of the consumer so as far as im aware it's unlawful
There are some really good sellers on Tilt but Tilt itself, the customer service is extremely poor. Discount should have been applied but it wasn't, I have video proof and they are still ignoring it. Be very weary of the discounts, they are a scam, I bidded at 31% discount but I was charged the full amount. Customer service is non existent. Crooks.
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