titan-wellness.com

4.6
4.6 Based on 20 reviews

Best & most affordable cold plunges, ice baths, water chillers & wellness products. 2-yr warranty, 0% APR, free U.S. shipping & support....

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Average Rating

4.6

/
5

20 Reviews

5 Star
88%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

John Wojcik
Although there have been a few issues with the chiller, the customer support has been good and respo

Although there have been a few issues with the chiller, the customer support has been good and responsive to my concerns and has helped me troubleshoot over the phone to ensure the unit needed repair. In this case I shipped my chiller back to Titan who repaired the unit and returned it within 5 days. I look forward to getting back into the routine.

4
Date of experience: Feb 18, 2026
James Morrow
Victor at Titan Wellness was super helpful and knowledgeable. My family and I enjoy the cold plunge.

Victor at Titan Wellness was super helpful and knowledgeable. My family and I enjoy the cold plunge. We use it every night. We purchased the Titan Triumph XL. Set up was easy. Had some trouble with the hoses. But Titan's customer service was amazing. We video chatted and he walked me through everything and wouldn't hang up until I primed the system and turned it. Thanks again, Victor and Titan. We love it!

5
Date of experience: Feb 11, 2026
Kurt Simmonds
The product is good quality. When I contactsd them online, I got a call the next day from customer s

The product is good quality. When I contactsd them online, I got a call the next day from customer service. The rep listened and offered a reasonable solution.

5
Date of experience: Feb 09, 2026
Antonia
Extremely satisfied with the support received.

Extremely satisfied with the support received. After buying a tub and encountering some initial issues, I reached out to the support team (especially Joe!) and they were incredibly helpful and accommodating. They successfully arranged a swap for a new plunge and made the entire process seamless. I truly appreciate the staff and the product performs excellently.

5
Date of experience: Dec 11, 2025
Raymond Parker
Excellent Products and Service!

Fantastic products and a great customer service experience!

5
Date of experience: Dec 03, 2025
Iggy Walker
Excellent choice for a cold plunge upgrade.

This is the best value I found for a cold plunge. I started with a different model but am thrilled I upgraded to the Triumph XL after consulting with a representative. I got the 1/3 HP chiller, and it maintains a temperature of 45 F effortlessly here in Southern California. With so many options available, I truly believe this offers the best value! It complements my hot tub and infrared sauna beautifully.

5
Date of experience: Dec 02, 2025
PM84
The company made it right for me

The company resolved my issue effectively. The shipping provider damaged the chiller, but after a few weeks, they took responsibility and fixed it. Their customer service is excellent, and the staff is very friendly over the phone. I will continue to purchase from them and highly recommend their products!

5
Date of experience: Dec 02, 2025
Tony Kelly
Misleading Sales Tactics

It’s frustrating to sell a product that needs another to function properly!

1
Date of experience: Nov 28, 2025
Saul Lewis
Incredible Customer Support!

The customer service was outstanding! All the representatives were super helpful and friendly. I plan to return soon for a sauna they will have available in a few months. I got the XL model in black, and it fits perfectly in my space! Thank you for the great service!

5
Date of experience: Nov 28, 2025
Myrtle
Support Follow-Up

I received a follow-up call to check in on my setup. I couldn't be happier with my equipment. The model I use meets my needs perfectly. No complaints at all!

5
Date of experience: Nov 28, 2025

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Business Details

  • Best & most affordable cold plunges, ice baths, water chillers & wellness products. 2-yr warranty, 0% APR, free U.S. shipping & support.

  • language https://titan-wellness.com

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