tokyover.com

2.8
2.8 Based on 19 reviews

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Average Rating

2.8

/
5

19 Reviews

5 Star
35%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
55%

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Fabienne Foster
Nervous at first, but happy with the order

I was a bit anxious due to mixed reviews. Email responses took two days, but shipping was quick and tracked. It arrived in six days total. The quality is decent, and I'm happy with the sweatshirt and its cute graphic.

4
Date of experience: Nov 29, 2025
Godfrey
Warning: they are dropshippers!

Be cautious with this website as they are dropshippers! I had no idea the products were coming from China, which raised concerns about authenticity. The hat I received had a factory stain, and their customer service was accusatory and unhelpful. I had to send multiple photos for a return. The quality was disappointing compared to what was advertised. This experience has pushed me to warn others about shopping here.

1
Date of experience: Nov 04, 2025
Fantastic!

I ordered two graphic sweatshirts and am very happy with the quality and fit. I will certainly order again!

5
Date of experience: Oct 15, 2025
Emil Gullia
This company sells low quality garbage…

This company sells low quality garbage and requires you to ship it back to china to get a return, even if it does fit. Stay away. Website is a scam.

1
Date of experience: Sep 08, 2025
Miguel Peña
Great Experience!

Ordered a large package, gifts for my siblings and myself. The clothing was very cool and unique. I communicated with Annie through their customer support team and they kept me updated along the way regarding delivery details!

5
Date of experience: Sep 05, 2025
Sasha Hawes
Thanks Annie!

I sent an email to customer service inquiring about the status of my order, since I either didn't receive or accidentally deleted my confirmation email and didn't have a tracking link.Within two days, I had a super helpful response from Annie with all the information I needed and my order was delivered that same day!The tshirt (Live Laugh Toaster Bath) is good quality - thick and soft. The design is clear and looks like it will hold up to repeated washings. I'm pleased with my order and will definitely order from them again!

5
Date of experience: Aug 16, 2025
Carol Ann Carter
I ordered a printed sweatshirt and 2 x…

I ordered a printed sweatshirt and 2 x Tshirts. All arrived 3 weeks later. Average quality. I think they must use vinyl transfer but the shirts themselves are well made. However the sweatshirt I bought had some unintelligible writing as the caption under a picture. It was supposed to say Musee du art moderne de la monceau paris and ended up reading “Yussc Aor woocrnc…” so I sent a message to support. Annie replied - she seems like an AI bot. She said they sent me the right product and sent me a link. Written multiple times after that to get an appropriate response but nothing. Not helpful and super frustrating. This is a Chinese company. Just be aware that they won’t be held accountable for their mistakes and their support is very poor.

1
Date of experience: Jul 31, 2025
Ursula Harris
Ordered from Australia

Ordered from Australia, slight delay as shipping company wanted clarification of address. I contacted Annie at Tokyover via email and received exceptional service from that point onward, shipment arrived a week later. Annie’s communication was excellent, fast responses and followed through. Thank you Annie 😊

5
Date of experience: Jul 07, 2025
Lizzie
Just want to give a shoutout to Annie…

Just want to give a shoutout to Annie (Customer Service Rep). Annie alerted me to an error I made with my shipping address, and she promptly helped fix things. It's nice to get professional, friendly help -- especially with online purchases.

5
Date of experience: Apr 15, 2025
Gail Smith
Product very different to pictures

The hoodies shown on this website are NOT what will be delivered. The website advertises “washed” hoodies and shows a picture of a great looking hoodie with a “washed” style look and appear to be a decent thick material expected of a hoodie. The actual product received is cheap flimsy part spandex type material. No “washed” look, not at all the material shown in the picture.When asked for a refund they want you to ship the product back to china at your cost. The website does say you need to pay for returns, but I feel a scam product should not need to be paid to return. Plus they list a Long Beach CA address, but thats just a postal annex. There was no mention of shipping from China (although honestly that part I expected)

1
Date of experience: Mar 09, 2025

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