Review Time
Be cautious with this website as they are dropshippers! I had no idea the products were coming from China, which raised concerns about authenticity. The hat I received had a factory stain, and their customer service was accusatory and unhelpful. I had to send multiple photos for a return. The quality was disappointing compared to what was advertised. This experience has pushed me to warn others about shopping here.
I sent an email to customer service inquiring about the status of my order, since I either didn't receive or accidentally deleted my confirmation email and didn't have a tracking link.Within two days, I had a super helpful response from Annie with all the information I needed and my order was delivered that same day!The tshirt (Live Laugh Toaster Bath) is good quality - thick and soft. The design is clear and looks like it will hold up to repeated washings. I'm pleased with my order and will definitely order from them again!
I ordered a printed sweatshirt and 2 x Tshirts. All arrived 3 weeks later. Average quality. I think they must use vinyl transfer but the shirts themselves are well made. However the sweatshirt I bought had some unintelligible writing as the caption under a picture. It was supposed to say Musee du art moderne de la monceau paris and ended up reading “Yussc Aor woocrnc…” so I sent a message to support. Annie replied - she seems like an AI bot. She said they sent me the right product and sent me a link. Written multiple times after that to get an appropriate response but nothing. Not helpful and super frustrating. This is a Chinese company. Just be aware that they won’t be held accountable for their mistakes and their support is very poor.
Ordered from Australia, slight delay as shipping company wanted clarification of address. I contacted Annie at Tokyover via email and received exceptional service from that point onward, shipment arrived a week later. Annie’s communication was excellent, fast responses and followed through. Thank you Annie 😊
Just want to give a shoutout to Annie (Customer Service Rep). Annie alerted me to an error I made with my shipping address, and she promptly helped fix things. It's nice to get professional, friendly help -- especially with online purchases.
The hoodies shown on this website are NOT what will be delivered. The website advertises “washed” hoodies and shows a picture of a great looking hoodie with a “washed” style look and appear to be a decent thick material expected of a hoodie. The actual product received is cheap flimsy part spandex type material. No “washed” look, not at all the material shown in the picture.When asked for a refund they want you to ship the product back to china at your cost. The website does say you need to pay for returns, but I feel a scam product should not need to be paid to return. Plus they list a Long Beach CA address, but thats just a postal annex. There was no mention of shipping from China (although honestly that part I expected)
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