topceramics.co.uk

4.7
4.7 Based on 21 reviews

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Average Rating

4.7

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
5%

All Reviews

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Jennie Davis
Firstly- The exact tiles I wanted were cheaper here than elsewhere. When i searched the website they

Firstly- The exact tiles I wanted were cheaper here than elsewhere. When i searched the website they were out of stock, but following a quick phone call, I was advised they had arrived overnight and within two minutes the company had listed them online for me to place an order.

I had an issue with my Tiler which meant I needed to order further tiles. The company were very helpful and kindly offered me a small discount to help me out.

5
Date of experience: Feb 05, 2026
Stevie R. Pearce
Brilliant!

Brilliant!! We had been searching for the perfect tiles for our bathroom, like many on here we ended up knee deep in samples, relatively underwhelmed. However, We Recieved our samples from Top Ceramic (next day) and were impressed with the quality, they were beautiful so we placed an order for the full amount, There was an error with the delivery on our part so I called customer services and spoke to Patryk and explained our predicament, although they had already been shipped he expedited the service just in time! Very helpful and excellent service. Highly recommend!

5
Date of experience: Jan 29, 2026
Jennie Davis
Good Price, Great Service

Firstly- The exact tiles I wanted were cheaper here than elsewhere. When i searched the website they were out of stock, but following a quick phone call, I was advised they had arrived overnight and within two minutes the company had listed them online for me to place an order. I had an issue with my Tiler which meant I needed to order further tiles. The company were very helpful and kindly offered me a small discount to help me out.

5
Date of experience: Jan 29, 2026
Liam
Don’t go elsewhere!

We came across Top Ceramic tiles after we under ordered on several boxes from B&Q. They came to us and said they’re local to us and we can come and collect, Stated we could come down when we wanted and collect the remainder of the tiles that we needed! Absolutely no issues with them at all! We’ve got a number of rooms which will need tiling in the future and we’ll definitely be using these guys again!! Top service and and I guarantee top service always!! 10/10!

5
Date of experience: Jan 12, 2026
Elaine C
Fabulous tiles, exceptional service

I bought the pink gloss metro tiles for my bathroom. They are very high quality, beautiful and look far more expensive than they are. I was so chuffed with them that I ordered 6m more for my kitchen, they look great, I was, however 2 tiles short. I contacted the company to see if I could purchase 2 tiles and they said they would send them to me, free.So not only do they have great products, which they deliver quickly, carefully packed but they are kind, generous and helpful too. Highly recommend, first class.

5
Date of experience: Jan 09, 2026
Top ceramics for the next project!!!

Initially ordered these beautiful tiles from b&q not realising I should have gone to top ceramics directly - especially now I know how local they are to me! I needed an extra couple of tiles and emailed them, they were more than happy to help me out - such wonderful customer service. Will be using them again when we need tiles for the porch, hallway & bathroom - we have a whole house to renovate!

5
Date of experience: Jan 09, 2026
Kish
Brilliant company to deal with

Brilliant company to deal with, all tiles delivered on time, wonderful product, in fact, I overordered, and they were really professional about the return process, arranged the pick up and emailed the DHL return labels, all done promptly, no fuss. Therefore, I would highly recommend this company. Well done .

5
Date of experience: Dec 18, 2025
Amy McKellar
Top Ceramics is an exceptional service

Top Ceramics is an exceptional service. The tiles I ordered and received are fantastic, packaged well delivered on the day of my choice and look amazing. The customer service has been outstanding, I can not praise the staff enough, from the first point of contact with them they have been knowledgeable, helpful and respond really quickly to any queries I have had. I needed additional tiles and they went out of their way to ensure that they were sent to me as quickly as possible to complete my bathroom. I would highly recommend Top Ceramics ⭐⭐️⭐️⭐️⭐️

5
Date of experience: Dec 18, 2025
Anonymous
Great tiles, exceptional customer service

Great tiles, great price, and unrivalled customer service. I had a few issues with my order and the team, specifically Aleksandra, went above and beyond to help me. Couldn’t ask for more.

5
Date of experience: Dec 12, 2025
kevin hay
Brilliant ⭐️⭐️⭐️⭐️⭐️

Brilliant ⭐️⭐️⭐️⭐️⭐️I’ve used top ceramics now for quite a few jobs so thought it was time to leave a review. All the tiles I’ve had a true to size and packaged very well with none being broken even though I’ve ordered over 20 boxes now. I was even short by 6 tiles recently and they sent for free and sorted an issue out where I ordered the wrong tiles very quickly. All deliveries have all been done by DHL and spot on every time.Would recommend top ceramics for your tiles and I will return for my furture projects.Thanks

5
Date of experience: Dec 04, 2025

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