Review Time
Good platform to get paid, but the most expensive in the game. Any positives from this company are completely wiped out by the constant bugs on the platform they force you to use over tradovate. To top it off, once you’re impacted by their bugged out platform and try to get support, it is almost IMPOSSIBLE to receive any type of basic support. Only AI chatbots. Worst customer service I’ve ever received in any industry ever. Disgusting.
I am having a great time trading with topstep.There are some issues with the trading platform, but they always fix it. I recently had a conversation With Ramez he was really helpful and resolved my issue.I would recommend everyone to start their journey with topstep if you want to start trading with futures propfirm.
Topstep claims to offer a $150,000 live account, but this is misleading. When you pass the evaluation, you don’t get the full $150k. You only receive what you manage to earn in the simulation phase and don’t withdraw, which usually means just a few thousand USD. Their marketing suggests you’ll trade with a big funded account but in reality, it’s nowhere close – they’re not honest about how the live account works.
Your support rejects connecting to human. Tricks you into loops of same questions and at the end asks you to login!!! TOPSTEP WHAT IS GOING ON??? I have screens of my problem, and screen how your super AI CHAT tells me to log in when I am logged in!
Topstep always gets to my responses extremely fast and always makes things right. Thanks to Bruno H. with all the help and guidance to get me in the right direction. This company gets the payouts so fast and if theres ever any problem, i seem to always get it fixed. Thanks Topstep!
I checked up daily for 4 days with another representative to reset my accounts despite having credits. I was so frustrated and ready to cancel accounts. Decided to try one last time via text instead. Jennifer helped me in 30 seconds. Thank you for having knowledgeable support.
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