topstep.com

4.1
4.1 Based on 172 reviews

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Average Rating

4.1

/
5

172 Reviews

5 Star
69%
4 Star
8%
3 Star
3%
2 Star
3%
1 Star
17%

All Reviews

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Review Time

rahul
straight forward and easy with…

5
Date of experience: Nov 11, 2025
Ajay V Nair
Bruno H helped me to understand the…

Bruno H helped me to understand the dashboard. His support was awesome. Thank you so much Bruno.

5
Date of experience: Nov 10, 2025
MajesticNaishin
Their platform is extremely buggy

Their platform is extremely buggy, and most of the time they do not give compensation.

1
Date of experience: Nov 10, 2025
Billy
Terrible Customer Service

Good platform to get paid, but the most expensive in the game. Any positives from this company are completely wiped out by the constant bugs on the platform they force you to use over tradovate. To top it off, once you’re impacted by their bugged out platform and try to get support, it is almost IMPOSSIBLE to receive any type of basic support. Only AI chatbots. Worst customer service I’ve ever received in any industry ever. Disgusting.

2
Date of experience: Nov 10, 2025
Constant issues with project x and long…

Constant issues with project x and long support wait times.

1
Date of experience: Nov 10, 2025
Sujay John
Trading experience and support

I am having a great time trading with topstep.There are some issues with the trading platform, but they always fix it. I recently had a conversation With Ramez he was really helpful and resolved my issue.I would recommend everyone to start their journey with topstep if you want to start trading with futures propfirm.

5
Date of experience: Nov 10, 2025
Richstox - Stocks to buy
Topstep is misleading – You don’t get a real $150,000 account

Topstep claims to offer a $150,000 live account, but this is misleading. When you pass the evaluation, you don’t get the full $150k. You only receive what you manage to earn in the simulation phase and don’t withdraw, which usually means just a few thousand USD. Their marketing suggests you’ll trade with a big funded account but in reality, it’s nowhere close – they’re not honest about how the live account works.

1
Date of experience: Nov 10, 2025
Ulugbek Karimbaev
Your support rejects connecting to…

Your support rejects connecting to human. Tricks you into loops of same questions and at the end asks you to login!!! TOPSTEP WHAT IS GOING ON??? I have screens of my problem, and screen how your super AI CHAT tells me to log in when I am logged in!

1
Date of experience: Nov 10, 2025
customer
Topstep always gets to my responses…

Topstep always gets to my responses extremely fast and always makes things right. Thanks to Bruno H. with all the help and guidance to get me in the right direction. This company gets the payouts so fast and if theres ever any problem, i seem to always get it fixed. Thanks Topstep!

5
Date of experience: Nov 10, 2025
Shazia Amer
Frustration Resolved

I checked up daily for 4 days with another representative to reset my accounts despite having credits. I was so frustrated and ready to cancel accounts. Decided to try one last time via text instead. Jennifer helped me in 30 seconds. Thank you for having knowledgeable support.

5
Date of experience: Nov 09, 2025

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