toycrest.com

3.2
3.2 Based on 28 reviews

...

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Average Rating

3.2

/
5

28 Reviews

5 Star
28%
4 Star
24%
3 Star
17%
2 Star
7%
1 Star
24%

Filtered Reviews

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Review Time

Anthony Meadows
I got a prompt response

I got a prompt response, and assurance that my issue was resolved,as of now, I'm satisfied.

5
Date of experience: Jan 31, 2026
customer
Someone on Facebook I believe posted…

Someone on Facebook I believe posted about getting all this yarn, a bag, some crochet hooks and other things so I thought I would try it. If you refund the money I spent, it is greatly appreciated. I also did nothing on the website to get a gift card or close anything so I have no idea how any of that happened.

3
Date of experience: Jan 31, 2026
Kenneth
It’s a scam

It’s a scam beware

1
Date of experience: Jan 31, 2026
jason m
Escalation team resolved my issue.

4
Date of experience: Jan 31, 2026
Jess
Helpful in my request

5
Date of experience: Jan 31, 2026
Kim Beaver
They said they would refund me if I did…

They said they would refund me if I did this review for a purchase that I did not authorize. It's hard to say if I'm satisfied until I receive the refund, but I have to submit review prior so they can "close the case".

1
Date of experience: Jan 31, 2026
Cathy DeMoss
It was a scam I thought I was signing…

It was a scam I thought I was signing up for a product from Hobby Lobby

1
Date of experience: Jan 30, 2026
Stephanie Hanna
Excellent team!!

Alero was very prompt in getting back with me and solving my problem! Five stars to the escalation team!!

5
Date of experience: Jan 30, 2026
Brandi Fusselman
I ordered off of LOVEHONEY

I ordered off of LOVEHONEY, 2 mystery boxes. And after I paid it brought me to you crest website. I have been arguing with customer service for far too long, shared the link that I ordered off of and everything. Explained it's creepy and unethical that a children's store is tied to this and still no refund due to "policy's". One I didn't order from your sight, not even the gift card they're saying I ordered. Two if I'm showing you proof why am I not getting my money back?? Needless to say I believe your sight is a fraud.

1
Date of experience: Jan 30, 2026
Nicole Moss
Well I just reached out to you guys and…

Well I just reached out to you guys and you guys responded back within three minutes and I really appreciate that for credit in my account. Thank you.

3
Date of experience: Jan 30, 2026

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