Review Time
Beth was great - I had a few issues redeeming voucher codes, and within a couple minutes Beth had me sorted and my date provisionally booked in (just awaiting confirmation from the track provider), which took the stress away from my partners looming birthday. She was kind and patient enough to deal with a tired brain and was happy to explain why I was running into the issues I was.
Beth was great - I had a few issues redeeming voucher codes, and within a couple minutes Beth had me sorted and my date provisionally booked in (just awaiting confirmation from the track provider), which took the stress away from my partners looming birthday. She was kind and patient enough to deal with a tired brain and was happy to explain why I was running into the issues I was.
Purchased a three car Junior Supercar Blast at Bovingdon Airfield for my 14 year old son. As part of the booking process they ask you to select the vehicles you want to drive on the day so I specified the Lamborghini Gallardo, Audi R8 and Ferrari 360 which was also confirmed on my booking confirmation. Showed up on the day and the venue (Drift Limits) said these cars are not automatically included and you had to pay an upgrade fee of £19 per vehicle. This is very cheeky and is not made clear when booking on Trackdays. They even said that they had spoken to Trackdays as they believe they are not advertising it correctly and not making it clear for customers. So don't believe it and if you can book directly through the actual experience provider which is Drift Limits! I would not use Trackdays again due to this poor experience.
In the process of booking an experience I mistakenly input incorrect contact details. Trackdays responded to my booking to inform me that the expereince was unfortunately fully booked. Having not received confirmation of my booking I called the customer helpline a couple of days later to ask for support. Alison was extremely helpful in supporting me to correct these details and to secure a booking for an alternative experience on the same day.Thank You Very Much Alison for your support & guidance, I appreciate your customer service, am a very very happy customer!
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Trackdays.co.uk offer a complete list of UK Car and Bike Track Days as well as Driving Experiences. Order a gift voucher for an experience or book directly onto a date.
Trackdays.co.uk has the best customer service rating in the industry and was founded by an ex Racing Champion. For an unrivalled booking experience and excellent customer service. Look no further.See more
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