Review Time
I have purchased several computers from Tradingcomputers.com and the customer service from this company is phenomenal. I can easily talk to a real person and when I need tech support, and they are always knowledgeable to get me going again. There is no other company that will give you tech support for life and actually live up to it with real people answering the phone. Their products are also unbelievable quality. I will always buy my future computers from this company.
These people at falcon make your life easy .when you are over your head with issues so much going on ,figuring out a strategy ,what company will u invest in ,and Pam!! Another problem ,a technical issue .well all you gotta do is call falcon and Pam ! Problem solved .All you gotta do is buy a falcon computer .im happy with my computer and faicons services thank you falcon .you guys rock !!
I've been using Falcon for many years, great product but more so great service!I have been dealing with Jake and must say that he is a brilliant, resourceful, and invaluable service rep. I come from a highly challenging group of demanding customer service businesses, including Automobiles, Real Estate, Restaurants, and Wall Street Jake & Falcon are an ACE
Falcon computers are engineering marvels. They’ve allowed me to trade faster with instant access to data and executions — and the machine has literally paid for itself in a very short time.Jacob in customer service is fantastic (as is the whole team), and it’s no surprise I keep seeing his name pop up in reviews lol — thanks, Jacob!!
Over the years, I have purchased two of Falcon's most advanced trading computers. While the technical excellence of their hardware is undeniable, what truly sets this company apart is the caliber of their technical support team—particularly Jacob Heien, who has consistently provided a level of service that far exceeds expectations. Having managed teams in various businesses myself, I know how rare it is to find employees who embody both technical expertise and an unwavering dedication to client satisfaction. The entire Falcon support team exemplifies this ethos, which is why I trust the company and will continue doing business with them.
Why do I keep coming back to Falcon? Because they know how to service the computers they build. Many times I have worked with Jacob and he is always professional, fast, and teaches a little on the way. The experience I have had with Falcon and Jacob is the the reason I have been a customer since 2014 and now own three computers. The best computers built I have ever owned. Great job guys.
I’ve been a loyal customer of Falcon Trading Systems for over 10 years. Phil is a man of integrity that has mastered the skillset required for providing a great customer experience. On the very rare occasion when support was necessary the specialists at Falcon had my back...thank you Theona and Jacob. If you are serious about trading then you should buy a high-performance trading computer from Falcon. Phil I wish prosperity for you, your company and your staff and want you to know I appreciate all you have done for me over the years.
Falcon Trading Computers are the very best ones in business. I have been using their systems for 12 years and I have nothing to complaint. And their technical support team is unbelievable goodI highly recommend them without any strings attached (am not gaining anything other their continued support
My Falcon system is over three years old without a single problem till the present. [## 17179 ##] Windows Boot | Frozen Spinning Circle... Jacob contacted me and got right on it. Ran tests and found bad boot SSD. Supplied me with Amazon replacement part to order and put my OS on a different drive and had me up and running in good order until my new part arrived. After part arrived, he took over like a superstar. Not only upgraded me from rel 10 Pro to rel 11 Pro, reinstalled everything, fined tuned it all, setup proper backups, and more. My machine is running better than ever. I am 75 yo and appreciate his patience and very pleasant demeanor. No doubt a KEEPER and confirmed why I went with Trading Computers. It was recommended by a friend (now deceased). He stated at the time that most all systems run well until they don't. The SUPPORT that you get is what makes it a great or poor purchase. A HOMERUN for your team. Thank you, Jacob H.
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Chosen by over 16,000 active traders & professional traders as the best trading computers. 63% of sales are return customers or referrals by current customers. Rated A+ by BBB.
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