Review Time
I had a wonderful encounter with Bettye R! She was well informed, efficient, responsive via e-mail, and, mostly, a delight to talk to! I could not have asked for a better encounter and customer service! One of the best ever!
Bought a policy through this website (and it was with IMGGlobal as the carrier) instead of purchasing through Expedia like we have in the past. Simple, straightforward, and they put their money where their mouth was when we had to file claims! Took about a month, but the money is in our checking account now. 10/10 recommend.
Quan Calhoun did a wonderful job of finding me reasonably priced travel insurance for two recent trips. I could travel without worry. He is very personable and handles everything quickly and competently I have the highest trust in Quan Calhoun and the company he represents. I will use him for my next trip. All was handled over the phone very easily . I am deeply satisfied. JoAnne L.
We purchased through AXA Silver plan.Our trip was delayed due to weather causing hotel & meal expense & days lost at resort. This plan says they are only paying $200 per person. Still waiting to be paid. This is so unfair!!! I will never use this company or site again. Buyer beware!! They make it so confusing then they have the nerve to ask for so much documentation & receipts & bank statements statements for want reason? Horrible
Buyer beware. TravelInsurance.com does not vet the insurance companies they carry. If you decide to use TravelInsurance.com research the insurance company on how well it handles claims. That is the best measure of a good insurance company, not simply price.We purchased Trawick travel insurance through TravelInsurance.com and were disappointed when we had to make a claim. Looking through sites on the internet like Trustpilot we have since learned that Trawick is a fine company until you have to make a claim. It seems that most claims take months to get reimbursed, if ever. Our claim was under $500 and it seems unlikely we will be paid even though we have provided them with the documentation they requested. I am disappointed that TravelInsurance.com would offer policies through a insurance company to their customers that has such a poor record of handling customer claims. Good Luck and Happy Travels
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