treatwell.com

4.7
4.7 Based on 1.6K reviews

Treatwell is a brighter way to book hair and beauty appointments. Browse over 60,000 salons and spas across Europe, read reviews and book your perfect treatment 24/7...

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Average Rating

4.7

/
5

1.6K Reviews

5 Star
91%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Panayota Panayotou
Immediate access to experts, an easy booking process, professional service, and helpful reminders fo

Immediate access to experts, an easy booking process, professional service, and helpful reminders for upcoming appointments. I absolutely recommend this app.

5
Date of experience: Mar 02, 2026
Natalia Degtereva
This place is awesome. Kostas and Peni are real professionals of their work. Every time i am totally

This place is awesome. Kostas and Peni are real professionals of their work. Every time i am totally satisfied with the result. Plus they are so nice people that each time i feel that i am visiting friends.!! Love you guys.. <3

5
Date of experience: Mar 02, 2026
Claude Cerbas
This salon is the first place I recommend to my friends and family. The experience is truly worthwhi

This salon is the first place I recommend to my friends and family. The experience is truly worthwhile, and I will certainly be booking my future appointments here whenever I need a day of relaxation.

5
Date of experience: Mar 02, 2026
Zara
The salon itself aims to provide a consistent and personal experience. Their own description emphasi

The salon itself aims to provide a consistent and personal experience. Their own description emphasizes being a "friendly, professional space built on trust, care, and consistency," where every visit is designed to feel comfortable and relaxed . This commitment to customer care is clearly reflected in the many positive reviews from clients who leave feeling confident and well-looked-after.

5
Date of experience: Feb 27, 2026
Penny Conomos
This business focuses on a holistic experience, from the moment you are booking your appointment to

This business focuses on a holistic experience, from the moment you are booking your appointment to the moment you leave, everything is done to the best of their ability and it is done with great satisfaction for the customer. Thank you for providing your services. We are most fortunate.

5
Date of experience: Jan 29, 2026
Janet Johnson
Fantastic visit to a local beauty salon.

I had a fantastic visit at a local beauty salon. My haircut was performed by a skilled stylist, and I walked out feeling revitalized. They truly know their craft. I also had my eyebrows shaped by another talented professional, who exceeded my expectations by beautifully correcting an uneven brow. I highly recommend this place!

5
Date of experience: Jan 24, 2026
Harriet
An incredible experience from start to finish!

An incredible experience from start to finish! The environment was immaculate and inviting right from the moment I entered. The staff delivered exceptional service, and the waxing procedure was carried out with professionalism and attention to detail. I highly recommend it!

5
Date of experience: Jan 08, 2026
Warren Morris
Excellent service with talented stylists

Outstanding service with highly skilled stylists. The presence of students, who are mentored by the staff, adds to the experience as they are also well cared for and excel at styling. My entire family visits, and with our varying needs and hair types, every request is attentively addressed.

5
Date of experience: Dec 31, 2025
Talitha Morris
Extremely frustrated with the lack of refund

I would give zero stars if I could, as I have yet to receive my £77.00 refund for an appointment I booked. I had scheduled my visit for 04/12/25 at a local venue, but it was moved to 27/12/25. A staff member called me recently, asking if I would accept a 50% discount due to potential cancellations, which I declined. I requested a refund instead, and was directed to the app for the process. Unfortunately, my rescheduled appointment does not appear in the app, only the original date. I attempted to reach a representative through the chat bot but was unsuccessful. I emailed the company on 12/12/25 and received a response on 16/12/25, four days later than promised. I followed up again on 22/12/25, expressing my frustration and mentioning I would leave a negative review if the issue wasn't resolved. I even called the venue, after which they assured me they would look into my refund and promised a call back, which never happened. Instead, they rescheduled my appointment for 30/12/25 without my consent, and my app still shows no updates. I urgently need a representative to contact me to resolve this issue. What should have been a pleasant experience has turned into a nightmare, and the company's customer service is utterly disappointing. I demand my refund.

1
Date of experience: Dec 23, 2025
Zachary Turner
Consistently Great Haircuts and Color!

For more than two years, I've been getting my hair cut and colored by a fantastic stylist. She consistently delivers friendly service and outstanding results. Thank you so much! The salon has a lovely atmosphere, and the other team members are also very welcoming.

5
Date of experience: Dec 09, 2025

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Business Details

  • Treatwell is a brighter way to book hair and beauty appointments. Browse over 60,000 salons and spas across Europe, read reviews and book your perfect treatment 24/7

  • language https://treatwell.com

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