Name: truegemstone.com
Telephone: 000000000
Rating: 4.1

Martha Dunn Guest

The customer service was incredibly thoughtful! After placing the order, I was a little worried abou

The customer service was incredibly thoughtful! After placing the order, I was a little worried about the customization time, so I sent an email inquiry. I received a reply shortly after sending the email with my order number, and the answer was very detailed, instantly putting my mind at ease. The jewelry I received is exactly as described, with fine craftsmanship and a unique design. The Gothic and classic styles are perfectly combined, and it looks good with any outfit - I love it!

Date of experience: Feb 09, 2026

Kalla Brown Guest

1 month ago

Truly impressed by my initial purchase. The design is incredibly elegant.

I am genuinely impressed by my first purchase. The design is remarkably elegant, and you can really appreciate the effort put into the details from every perspective.

Date of experience: Jan 22, 2026

Harry Powell Guest

1 month ago

Stunningly Cut Gemstones

The gemstones are polished to perfection. In sunlight, they appear exceptionally vivid. My pictures of them turned out beautifully.

Date of experience: Jan 18, 2026

Palmer Adams Guest

1 month ago

Custom Necklace Surpassed My Expectations

I ordered a custom pendant necklace and I'm thrilled with the outcome. The original design was in sterling silver, but I requested it in platinum and gold with lab-grown diamonds. The details are crisp and expertly crafted, and the overall quality feels exceptional. It looks even more stunning in person and feels truly one-of-a-kind. Absolutely worth it. They were very patient in addressing all my inquiries, even though I had quite a few! 💖💖 I noticed some people had difficulty reaching them via email, but I found them to be more responsive on their social media. I contacted them through Instagram and received a reply in just a few hours, or even right away when they were online.

Date of experience: Jan 07, 2026

Lillie Guest

1 month ago

Stunning Custom Necklace

I ordered a custom pendant necklace and I'm really pleased with how it turned out. The original was sterling silver, and I requested it in platinum and gold with lab-grown diamonds. The details are sharp and well-crafted, and the overall quality feels solid. It looks even better in person and feels truly unique. Definitely worth it. They patiently answered all my questions, even though I had many! 💖💖 I noticed some people had trouble contacting them via email, but I found them more active on their social media. I reached out through Instagram and got a response within a few hours, or almost immediately if they were online.

Date of experience: Jan 07, 2026

OP Guest

1 month ago

Definitely Worth It

I didn't realize these were made-to-order until after I purchased, but they are absolutely worth the wait! I'm very pleased with the necklaces I received and I plan to make another purchase soon!

Date of experience: Jan 06, 2026

Genevieve Adams Guest

2 months ago

Order Delayed for a Month

I placed an order a month ago and reached out twice, but it still hasn't shipped. I'm very disappointed and will not order from them again.

Date of experience: Jan 02, 2026

Lara T. Guest

2 months ago

Not a Scam, Legit Site

I was honestly worried this was a scam site, but it was not. I emailed them with my order number and they responded quickly. My order arrived as described, and I love it!

Date of experience: Dec 29, 2025

Perry Baker Guest

2 months ago

Excellent Item

Great item. Fast shipping. Easy to deal with. Thank you!

Date of experience: Dec 29, 2025

OR Guest

2 months ago

Lack of Communication and No Product

It's been almost a month and my order status hasn't changed from 'confirmed'. I've received no updates or responses regarding my order, and I might have to dispute this $300+ purchase with my bank. I was excited to gift these pieces to friends, but the lack of communication makes me feel scammed.