Review Time
My Experience with the product has been amazing. The immediate change I found within 2 days was regarding bleeding gums. It reduced drastically & I am planning to use it for a prolonged period to enjoy the full benefits.
I purchased two therapy devices, and both arrived without gel. However, after receiving a professional response from the manager, the issue was addressed. I was advised to twist the gel pens more, and eventually, liquid came out, though it took longer than expected. One device still didn't work, but the manager resolved it. I appreciate the device despite the initial inconvenience.
I would have rated higher, but I'm still waiting for my refund. The product didn't work for me, causing gum pain after ten days of use. I contacted customer service, who sent a return label, but despite shipping it back promptly, I have yet to see my refund. I plan to dispute the transaction if I don’t receive it soon, as the return policy is not being honored.
Initially, I received the wrong product. I had ordered a specific therapy device but received a different one. When I raised my concern, they offered a return for a full refund but at my own cost, including shipping to another country. I wouldn't recommend purchasing from this company.
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