Review Time
I received my razor, and after just three charges, it stopped functioning. I contacted the support team about the issue on 1/7/2026. The first response from a representative requested videos or pictures as proof of the issues. On 1/13/26, I was told a replacement would be sent, but they needed me to confirm my address. After confirming, I was informed they would no longer be replacing the razor. This situation is incredibly frustrating!
I received my razor, and after just three charges, it stopped working. I reached out to the support team about the issue on 1/7/2026. The first response from a representative asked for videos or pictures as proof of the problem. On 1/13/26, I was told a replacement would be sent, but I needed to confirm my address. After confirming, I was later informed that they would no longer be replacing the razor. This is incredibly frustrating!
It only lasted a couple of months before it stopped charging! While it worked, I still experienced the usual razor bumps and itching, and it wasn’t even a clean shave. I suggest avoiding this company and its products. They have great marketing, but no real substance.
I tried all techniques for thick and thin hair, but none worked with this razor. Their deceptive return policy places the return shipping cost on the customer, which they only disclose after contacting support, stating it's about 50% of the item’s cost. Initially, they offered a 30% money-back guarantee until I complained. The support team is timely and polite, but it's not their fault that this business seems to be scamming people out of their money.
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