Review Time
It is always special to feel appreciated as a customer! You went above and beyond! I LOVE your beef blend with organ meats. I also ordered the OX tail which is a treat!! Your beef bones full of marrow have made the most delicious thick bone broth. Looking forward to ordering more items when I get off of this bone broth fast.
I contacted the company by email to cancel my subscription order and was informed that the cancellation had been processed. However, I later discovered that the company’s internal CRM system does not properly flag or track subscription-based accounts. As a result, my cancellation request was never actually completed. When I raised this issue, I was dismissed and pressured into paying for the company’s system error. I was essentially gaslit into believing the charge was valid when, in fact, it stemmed from their own administrative mistake
The products are great for sure and that’s why I continue to buy it. However, the packaging is ok at best. I just had another pound of beef with the package wide open. And it seems to happen not often but, ever so often. The meat was grey and I had to throw it away. The last time I brought this up to management I was told if I wasn’t happy to go buy elsewhere. So the customer service is lack luster as well. But the products are top notch!!!!
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REP Provisions is a direct-to-consumer meat delivery company. We raise grass-fed and grass-finished beef, soy and corn free pork and lamb. We also provide no-soy pasture-raised chicken.
All of our animals are free from antibiotic and mRna vaccines. Our farms are chemical free meaning we don't use fertilizers, herbicides or pesticides.
Our mission is to regenerate America's grasslands and improve ecosystem health by supporting local regenerative farms to build a more resilient and transparent food system.
We have been safely delivering regenerative, nutrient-dense clean protein to 48 states for more than 5 years.See more
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