Review Time
First time purchasing from TSM. I'm very careful with my tank going thru quarantine and ensuring a parasite/disease free tank. My tank had been going on over 4 yrs without any new additions.I decided to pay a lot extra for Quarantined fish to ensure the health of my current fish and the stability of my reef tank would be safe.After 2 days of placing the new fish into my tank I noticed my other fish start scratching and was getting covered with what appeared to be velvet. I contacted TSM and they stated no way it could be from their fish. I explained my fish had all been QT'ed and my tank went thru fallow years ago to ensure a clean tank which had no issues for over 4 yrs until the new fish from TSM.I sent them a video of their fish swimming erratically and they responded the fish was normal and fine. On the 3rd day, the fish I sent them a video of theirs died and the rest of my fish were covered in white sand like spots which confirmed velvet. I then contacted them again and they would not refund and continued to deny that the velvet did not come from their fish which was ironically the first to show symptoms and die.
TSM is the best when it comes to producing high-quality aquariums. I ordered from this shop every time I wanted to upgrade my collection. They provide everything I need to keep my fish safe, as well as accessories to make my aquarium look beautiful. This store will definitely appealing to you.
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Why TSM?
TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life.
Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.See more
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