uk.pandora.net

3.8
3.8 Based on 161 reviews

Distinctive details and superior crafsmanship make Pandora jewellery stand out from the crowd. Made with the planet in mind, our skilled craftspeople shape precious metals and responsibly sourced materials into contemporary jewellery that holds the storie...

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Average Rating

3.8

/
5

161 Reviews

5 Star
56%
4 Star
7%
3 Star
6%
2 Star
7%
1 Star
24%

All Reviews

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Review Time

Suzi W Bumblebootz
Always can't get enough of their jewellery, Pandora regularly introduce lovely jewellery that looks

Always can't get enough of their jewellery, Pandora regularly introduce lovely jewellery that looks amazing and last. I love treating myself in their sales and they are excellent for gifting. Good selection, quick delivery and they always package very well. I order and shop mainly online and in the Horsham branch. The lovely staff are always kind and helpful. X

5
Date of experience: Feb 27, 2026
MR PAUL BRISTOW
Can't fault Pandora Products, delivery and quality. Even at Christmas the standards don't drop. And'

Can't fault Pandora
Products, delivery and quality. Even at Christmas the standards don't drop.
And'is it me or does it seem like the prices have stayed roughly the same for the signature Pandora lines? 🤔
All round 5*

5
Date of experience: Feb 24, 2026
Catherine Reed
I went online to purchase a gift for my son's partner. As he bought her a Pandora bracelet I decided

I went online to purchase a gift for my son's partner. As he bought her a Pandora bracelet I decided to buy some charms. I didn't realise that they had mypandora. I joined and found the charm I wanted from Amazon was on offer. So I was able to buy her two charms for the price of one. They have a very wide range of jewellery, you really are spoilt for choice.

5
Date of experience: Feb 18, 2026
YvonnE Reid
Received a message saying I would get next day delivery if I ordered before 4pm which I did. Only to

Received a message saying I would get next day delivery if I ordered before 4pm which I did. Only to see after the order was completed that it didn't apply to Scotland!
This is very disappointing and misconceving. These messages should not be sent to people if they can't have that service.

3
Date of experience: Feb 16, 2026
Brandon Lee
I have made multiple purchases from pandora and the items are always of high quality, however I pay

I have made multiple purchases from pandora and the items are always of high quality, however I pay for next day delivery but its never next day. So for future purchases im not paying NDD.

4
Date of experience: Feb 16, 2026
Kathryn Harrison
Southampton Branch customer service shockingly bad. Unaware of what they were selling the new Bridge

Southampton Branch customer service shockingly bad.
Unaware of what they were selling the new Bridgerton collection, even though they had full display.
Asked to see one of the rings, in that display and was told we don't sell it !!!
Told them they had it on display do we ? Where was that !!

1
Date of experience: Feb 12, 2026
Charlotte Saunders
I brought a charm for my mother’s birthday. It arrived in what appears to be a necklace box which is

I brought a charm for my mother’s birthday. It arrived in what appears to be a necklace box which is inappropriate for the gift.
After speaking to Pandora they have said that already it should have been sent in a charm box, I’d need to pay extra for premium packaging or go without?
Will be returning and ordering a different gift.

1
Date of experience: Feb 05, 2026
Yasemin Kaya
Pleased with the quality, I just wish they had a bit more diverse and creative designs. Other than t

Pleased with the quality, I just wish they had a bit more diverse and creative designs. Other than that, always great experiences with their clerks, I usually buy jewelry in person.

4
Date of experience: Jan 31, 2026
Jade M
AWFUL CUSTOER SERVICE!!!!!!!!! AWFUL CUSTOER SERVICE!!!!!!!!! My gift card expired 12 days ago and t

AWFUL CUSTOER SERVICE!!!!!!!!!
AWFUL CUSTOER SERVICE!!!!!!!!!
My gift card expired 12 days ago and they refuse to do anything about it and said I have to just lose the £100 of my own money. For the sake of 12 DAYS!!!! No empathy whatsoever! disgusting, robbing company will never use again!!!!!!

1
Date of experience: Jan 28, 2026
Stephanie
Excellent service. Pandora was very efficient once I ordered online to delivery it was very quick.

Excellent service. Pandora was very efficient once I ordered online to delivery it was very quick. Plus I'm loving the new gift boxes which give it that extra expensive look. You knocked it out if the park Pandora. Thank you.

5
Date of experience: Jan 28, 2026

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Business Details

  • Distinctive details and superior crafsmanship make Pandora jewellery stand out from the crowd. Made with the planet in mind, our skilled craftspeople shape precious metals and responsibly sourced materials into contemporary jewellery that holds the stories of the things you love, waiting to be worn and told by you.

  • language https://uk.pandora.net/en/

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