bulkbuydirect.co.uk

1.6
1.6 Based on 20 reviews

Stay in whilst we shop! No need to buy big box store memberships or find parking at the supermarket and carry your own heavy bags. We are here! Our whole ethos and advertising is all based around community support. Help us and you will help schools, and ...

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Average Rating

1.6

/
5

20 Reviews

5 Star
19%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
81%

All Reviews

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Review Time

Barbara bouti
Despite some troubles with their logistics i confident that they have done their best to try to get

Despite some troubles with their logistics i confident that they have done their best to try to get things in order . They replied to my email and finally got my delivery .
We need to support small businesss and you have my full support .
Hood luck for your future
Barbara

5
Date of experience: Mar 01, 2026
David Davensac
I placed an order on the 5th January and was advised 5 working days. I chased it on the 22nd Jan and

I placed an order on the 5th January and was advised 5 working days.
I chased it on the 22nd Jan and got a c0ck and bull story blaming loads of external factors beyond their control, and promising it would be soon.
Today (9th Feb) I have received an auto notification of a full refund, but no covering email to explain or apologise.
What an absolute s**t show.
Don’t waste your time.
They deserve to go out of business

1
Date of experience: Feb 09, 2026
Simon Winn
Ordered 19 December and delivered on 2 February 2026!! And only after 2 dozen emails/messages which

Ordered 19 December and delivered on 2 February 2026!! And only after 2 dozen emails/messages which only 3 got a reply, 3 broken deadline promises & the usual excuses that have been mentioned in other 1star reviews. It was only after I had threatened them with a bank chargeback and getting in touch with trading standards was when 2 days later they sent me the actual tracking details and my order eventually arrived at 11:30pm! One of the worst shopping transactions I had ever experienced. If you are willing to wait nearly 2 months for the discounted price then go for it otherwise its best to stay away from this company

1
Date of experience: Feb 02, 2026
Kieron Germain
Efficent and fast delivery only thing that could get better is an update on deliveries as my trackin

Efficent and fast delivery only thing that could get better is an update on deliveries as my tracking never changed from waiting for details. Apart from that really nice delivery guy called sof very polite

5
Date of experience: Jan 27, 2026
CS21
Extremely poor customer support.

Extremely poor customer support. I placed an order on January 7th, and it still hasn't been delivered. Despite numerous attempts to reach out through various channels, I haven't received any updates. This experience has been very disappointing and shows a lack of reliability.

1
Date of experience: Jan 22, 2026
Charlene W.
Order placed but no delivery after multiple inquiries

I placed an order on November 3, and even after sending three follow-up emails, my items have yet to arrive, although my card has been charged. They replied once to clarify that they are a small business and assured me my order would be delivered that week, but it never came.

1
Date of experience: Jan 14, 2026
MonsterGolden84
Is this a scam?

Is this a scam?
Here’s a copy of my latest complaint... Complaint No-3:
Hello,
After receiving your email, I stayed home all day waiting for the promised delivery.
Nothing came.
I wasted an entire day.
--------------
Hello,
Complaint No-2:
Still nothing has arrived after 10 working days (and counting!), which is double the time you assured me.
No updates or progress to report. Nothing at all. It’s very concerning.
If the delivery doesn’t happen soon, I will be asking for a refund and taking my business elsewhere.
This is starting to feel like an online scam.

1
Date of experience: Dec 11, 2025
Amber Anderson
Avoid Ordering – This Site is Deceptive

Avoid ordering from this site; it's a deceptive platform that takes your money without delivering any products.

1
Date of experience: Dec 05, 2025
Audrey Coleman
Order Status #11600

Order Status #11600: I placed my order on 03/12/2025, and it still hasn’t been delivered. I've reached out several times, but no one seems to care. Extremely disappointing. Just refund my money since it's no longer worth it.

1
Date of experience: Dec 03, 2025
Gorden Adams
Am I Being Deceived?

Am I being deceived? Here’s a copy of my latest complaint... Complaint No-3: After reading your email, I stayed in all day for the promised delivery. Nothing arrived. I wasted a whole day.-------------- Hi, Complaint No-2: Nothing arrived after 10 working days (and still counting!)—double what you promised. No updates, no progress. If you don’t deliver soon, I will seek a refund and take my business elsewhere. This feels more like an online scam.

1
Date of experience: Nov 30, 2025

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Business Details

  • Stay in whilst we shop!
    No need to buy big box store memberships or find parking at the supermarket and carry your own heavy bags. We are here!

    Our whole ethos and advertising is all based around community support. Help us and you will help schools, and the communities within the greater London area.

    Unlimited delivery for just £6.99 per order!

  • email info@bulkbuydirect.co.uk
  • call 02036672572
  • language https://bulkbuydirect.co.uk

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