uk.shop.com

3.2
3.2 Based on 22 reviews

SHOP.COM is a global retail marketplace and home of Market United Kingdom's class leading ranges of health, beauty and skincare products....

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Average Rating

3.2

/
5

22 Reviews

5 Star
55%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
45%

All Reviews

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Review Time

Jayne Burns
Definitely a scam company... Take your money then send a receipt with a different item on it... TV n

Definitely a scam company... Take your money then send a receipt with a different item on it... TV never showed, had to go to bank to get money back as they ignore you.. I then have just reported this so called company by gathering information on them and sent it to ofgem... They will say on everyone who writes reviews that they are getting mixed up with another shop and they don't sell that item ect... All I can say is do what I have done and report them to the proper authorities.

1
Date of experience: Mar 22, 2026
Jayne Burns
Definitely a scam company..

Definitely a scam company... Take your money then send a receipt with a different item on it... TV never showed, had to go to bank to get money back as they ignore you.. I then have just reported this so called company by gathering information on them and sent it to ofgem... They will say on everyone who writes reviews that they are getting mixed up with another shop and they don't sell that item ect... All I can say is do what I have done and report them to the proper authorities.

1
Date of experience: Mar 01, 2026
Paul Cushing
DON'T BUY FROM THIS COMPANY, RIP OFF !!!!

I ordered a pair of leisure trousers which I thought would be delivered within the week. No !!! over 2 weeks later I still waited. I checked the tracking system to find out my parcel was in China??? No mention of China on the advert & a few days later 2 messages both with different times on the tracker that it had left a hub & was half way between China & Britain. Eventually it arrived via Yodel who never even rang my door bell so it was luck I found it. The quality of the product is poor, very thin material certainly not for winter wear. The price I paid in comparison was expensive. I thought about returning them but decided to use the trousers in the garden & decorating as I imagined it would be too long & tiring to try to get a refund. MY RECOMMENDATION----- DON'T BUY FROM THIS COMAPNY, SAVE YOUR MONEY & YOU WON'T BE DISAPPOINTED.

1
Date of experience: Oct 14, 2025
2048351 Tracey Goodchild
Ordered a shed 11 days ago!!!

Ordered a shed over 11 days ago, took my mondy straight away, no update on the system, no communication back after 4 emails, ordered a shed via costco and uk shop. Emailed service at uk shop dot com but completely non responsive. Item stated delivery within 3-5 working days. Not a sausage, just order stating not shipped. This seems like s total scam. Bank contacted as not even a way to cancel. They just take ya money to gather interest. Moving forward since my review, the company.have shut.their page down and stolen my money!!

1
Date of experience: Sep 27, 2025
Alex Price
Great price and service

This company offered the best price for the items I needed by a significant margin. After placing the order I had a query and was able to communicate quickly with a chatbot which resolved my question. There was a delay in receipt but on contacting the company this was quickly resolved. Very happy with the service and items I received.

5
Date of experience: Jun 06, 2025
Shonix
Great price and service

This company offered the best price for the items I needed by a significant margin. After placing the order I had a query and was able to communicate quickly with a chatbot which resolved my question. There was a delay in receipt but on contacting the company this was quickly resolved. Very happy with the service and items I received.

5
Date of experience: Jun 06, 2025
Shayne Sanders
No reference given to what you ordered…

No reference given to what you ordered which makes it very difficult to track your order!! What causes them not to give reference, what is the big deal in given references to orders!!😭. Every time you order on Amazon you get your reference straight away. Not with this company. You are even forced to download their apps i used Amazon but i don't have their app. Tell me why you are different? Using AI for All customers!😭.

1
Date of experience: Jan 29, 2024
Ralph
No reference given to what you ordered…

No reference given to what you ordered which makes it very difficult to track your order!! What causes them not to give reference, what is the big deal in given references to orders!!😭. Every time you order on Amazon you get your reference straight away. Not with this company. You are even forced to download their apps i used Amazon but i don't have their app. Tell me why you are different? Using AI for All customers!😭.

1
Date of experience: Jan 29, 2024
Norm Smith
Reviews look Gake

Review look fake. Address given by company is a seedy looking block of 5 flats above an ambulance station.

1
Date of experience: Oct 20, 2023
Horatio
Reviews look Gake

Review look fake. Address given by company is a seedy looking block of 5 flats above an ambulance station.

1
Date of experience: Oct 20, 2023

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