Review Time
Flooring arrived on time and the delivery guy left the flooring outside as per my request though Ring. We brought it in soon after.. I didn't do fitting but everything went well and looks great... Only down side is they seem to move a little when standing on them , not sure if this is normal or not .. We did use the recommended under flooring
I was eager to make the most of the sales. I spoke with a representative who was very helpful and informed me that they could hold my order until I received my samples. Although I had to pay for it, I was reassured that I could make changes if I decided on something different.
The representative was incredibly helpful and provided honest advice on the best underlay for my selected wood. They also assisted me in finding a suitable scotia bead for that wood. I would certainly choose this service for my next home. The sales team made me feel well cared for.
Davinder truly dedicates his time to assist me with my inquiries. Whenever I have questions or uncertainties about items on my order list, he is always ready to offer his expertise. Before finalizing my order, I must have called him over 25 times, and he never once responded harshly. Instead, he consistently remained kind and gentle during our calls. You are indeed an outstanding customer service representative. Thank you for your generous help and support; it is greatly appreciated! 💝💝💝💝💝
Irene truly exceeded my expectations today. She modified my order as I had requested (since I had under measured) and was both prompt and a joy to work with. She addressed all my needs regarding changes to delivery details and dates. Both Irene and another representative have made the flooring purchase process so much smoother. Even when I sought advice on laying and methods, they went the extra mile to gather the information I needed. I can only express my gratitude once again; they are both invaluable assets to the company. I look forward to working with them again in the future when I return to buy for the rest of the property.
I had a fantastic experience collaborating with the team. The quotes provided were very clear, and all my inquiries were addressed in a professional and easy-to-understand manner. Overall, the service was efficient, transparent, and dependable — highly recommended.
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You will find everything you need to refresh your home with your dream floor here at UK Flooring Direct, the UK’s leading online flooring specialist. Whatever your flooring needs, from premium solid wood, to budget-friendly vinyl and laminate, to all the accessories in between, we've got you covered. Plus, they're all safely stocked in our Coventry site, so that we can get your orders to you as soon as possible. Suitable for every room in your house, including your kitchen, bathroom, lounge, bedroom, conservatory or hallway – there’s something for everyone’s personal style. Simply browse through our easy to use website, get in touch with our friendly Flooring Experts at 02476 012 840 or chat to us online via our LiveChat service. See more
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