ukplanettools.co.uk

4.5
4.5 Based on 72 reviews

Authorised Dealer for 50+ Leading Brands At UK PLANET TOOLS, we take pride in supplying only genuine, high-quality power tools, accessories, and equipment from the industry's most trusted manufacturers. As an authorised retailer, we ensure that every prod...

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Average Rating

4.5

/
5

72 Reviews

5 Star
82%
4 Star
5%
3 Star
0%
2 Star
3%
1 Star
9%

All Reviews

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Review Time

Nerijus K
Today I bought replacement tools after our site was broken into, and I honestly had the best experie

Today I bought replacement tools after our site was broken into, and I honestly had the best experience with UK Planet Tools. Prices were the lowest I could find, service was excellent, and I even received some free items as a bonus. Really appreciated that extra touch at a stressful time.
I’ll definitely be coming back and would highly recommend them.

5
Date of experience: Jan 29, 2026
Stanley Clark
Great experience with customer service

I ordered an auto feed screw gun along with some screws and a case. When the package arrived, the tool was missing from the box. I was initially concerned, but the support team was outstanding and quickly sent out a replacement. When the new package arrived, there was also a site radio included, which I assume was a gesture of goodwill and was greatly appreciated. A reputable company with excellent customer service.

5
Date of experience: Dec 22, 2025
Ideal Tool Organization Solution

I've been searching for a way to organize my tools into convenient holders for transport, and these cases are exactly what I needed. They also make for a perfect early holiday gift. The platform was easy to navigate and very helpful.

5
Date of experience: Dec 09, 2025
Elijah
Poor Customer Support

I am genuinely disappointed with my experience. The customer support is lacking — responses are either very slow or non-existent, making even simple problems frustrating to address. The overall service quality is far below my expectations, leaving me with little trust in this provider. Unfortunately, I cannot recommend them based on my experience.

1
Date of experience: Dec 09, 2025
Griffin B.
Unsatisfactory Experience

I am genuinely disappointed with my experience. The customer support is lacking — responses are either very slow or non-existent, making even simple problems frustrating to address. The overall service quality is far below my expectations, leaving me with little trust in this provider. Unfortunately, I cannot recommend them based on my experience.

1
Date of experience: Dec 09, 2025
Exceptional Support from the Team

Received fantastic help from the support team, who were quick and efficient in assisting me with my order. A pleasure to work with. This is a great provider for product selection at the best prices, highly recommended.

5
Date of experience: Dec 08, 2025
Joanna Howard
Excellent Product and Service

The product arrived via courier, was tested, and I am very pleased with the high-quality impact gun at a fantastic price. The service was outstanding, especially after previously facing challenges with support. Great pricing, quality items, and excellent delivery. Note: This followed an unsuccessful attempt to send the product through another service.

5
Date of experience: Dec 06, 2025
Azalea
Batteries Arrived Quickly

The item was delivered promptly and was well-packaged.

5
Date of experience: Dec 02, 2025
Will Patterson
Remarkable Delivery Experience

The package was quite heavy and large, and I live on the second floor. The courier carried it up the stairs without any issues. Truly impressive.

5
Date of experience: Dec 02, 2025
Kayla Turner
Quick Shipping

Shipping was fast, although the delivery was delayed by the courier service. Overall, a fantastic experience with a great provider.

5
Date of experience: Dec 02, 2025

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Business Details

  • Authorised Dealer for 50+ Leading Brands
    At UK PLANET TOOLS, we take pride in supplying only genuine, high-quality power tools, accessories, and equipment from the industry's most trusted manufacturers. As an authorised retailer, we ensure that every product meets the highest standards of reliability, durability, and performance—so you can work with confidence.
    Fast & Reliable Delivery – Including Weekends
    We understand that time is crucial. That’s why we offer next-day delivery across the UK, helping you keep your projects on schedule. With flexible options, including weekend delivery, you can get your tools exactly when you need them—no unnecessary delays.
    Click & Collect for Maximum Convenience
    Need your tools immediately? Our Click & Collect service allows you to pick up your order at a time that suits you, ensuring a smooth and hassle-free experience.
    Exclusive Offers, Redemptions & Free Gifts
    We work closely with leading brands to bring you limited-time promotions, redemptions, and free gifts with selected purchases. Our goal is to provide not just the best tools but also the best value for your money.
    Expert Support You Can Rely On
    Customer service is at the heart of what we do. Our knowledgeable UK-based team is here to assist before, during, and after your purchase, ensuring you get the right product, the right advice, and the best possible experience.

    Whether you're a professional tradesperson, contractor, or tackling a large-scale project at home, UK PLANET TOOLS is your trusted supplier. Shop with confidence today!See more

  • email sales@ukplanettools.co.uk
  • call 02033972367
  • language https://www.ukplanettools.co.uk

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