Review Time
This company offers an extensive selection of fasteners that are unavailable locally. The prices for both the products and shipping are excellent, and the fact that there is no minimum order requirement makes it incredibly convenient. Highly recommended.
Ordered very small quantity of m18 bolts and hardware. Asked for matching zinc plating and received clear zinc for the hardware and yellow for bolts. Not worth shipping the bolts back as I have to ship back at my own expense. I had to source clear zinc bolts elsewhere. Not very happy considering I asked for matching bolts and hardware in the instructions as directed by them.
I've used Bolt Depot in the past for smaller DIY projects. The zero MOQ is a huge plus for me. Now I'm using them for my business and, while they did mess up my order, they were quick to resolve the error. Support is amazing. Will be using them in the future.
Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I received. Each product arrived in separate, very well labeled plastic bags, with clear identification of contents, even giving wrench size required. Plastic bags are re-sealable, nice touch, and also have an 'offset" opening, so there is less fumbling to open the plastic bags. Labels on the plastic bags are informative, no abbreviations, and the product labels peel off easily if you want to use them for labels on your parts bins. Easy ordering on-line, order arrived promptly, and the order received was 100% accurate. Thanks, Bolt Depot!
The price was right, or should I say better than anywhere else?? Yep, is was. Shipping was a little slow, however, I could have paid to speed it up and choose not to do that. Everything was as expected, packed very well in plastic reopen bags. Great experience.
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At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem.
Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it.
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