Review Time
Your prompt response and dedicated support in resolving my issue have been invaluable. I am very satisfied with your assistance and will use your company's services again in the future.
Thank you.
Overall, my experience with the agent was excellent. Eric went above and beyond every time I called. He was very responsive and worked quickly to answer all of my questions, making sure everything was fully explained and addressed. I will definitely rebook for my future flights. Thank you!
Great platform. Easy to reach humans. I had to cancel my flight, so I called to get info to see if I could just change it. When the change I wanted wasn't possible just due to flight availability, I needed to end the call to sort my plans out. Later when I called back to cancel, they actually connected me with the same guy who helped me early and he stuck with me to be sure the refund process actually went through. (not the money posting to my account, just the transaction) I'd def use them again compared to the chaos of other companies.
Betty was incredible to work with. She guided me through every step, offered smarter options than the ones I picked, and genuinely cared about getting my trip right. When Lufthansa suddenly changed one of my flights, she reached out immediately and helped fix everything before it became a problem. Her support turned a stressful situation into something easy and reassuring. I’m truly grateful for her help.
I recently booked flights to Europe through Kayak, which routed me to Underpricer. Less than two hours after completing the reservation, I received an email from Underpricer stating that the ticket price had increased by over $400.
When I called to resolve the issue, I was transferred between four different agents before anyone could even locate my reservation. After more than 30 minutes on the phone, I was told they could not honor the original price that I had already booked.
No reasonable explanation was provided, and no effort was made to remedy the situation. Fortunately, I was able to book the same flights through Travelocity for nearly the original price, which made this even more frustrating.
This experience felt like a classic bait-and-switch: a low price used to secure the booking, followed by a significant price increase with no accountability. I would strongly caution others against relying on Underpricer to honor the prices they advertise.
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UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market.
Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist.
https://underpricer.com/
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