unze.co.uk

3.1
3.1 Based on 141 reviews

Unze was founded in UK in 1989, it is entirely owned by Saleem Family. Unze Group has over 32 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development. Unze has a strong presence in U...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.1

/
5

141 Reviews

5 Star
48%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
43%

Filtered Reviews

Filter Reviews

Review Time

Clarice R.
Wish i could -5 but..

Wish i could -5 but... Very unprofessional team. Even they dont know how to talk with customer. They misbehave and hang up calls.

1
Date of experience: Jun 25, 2021
Kasey Wright
Wish i could give a zero but i cant

Wish i could give a zero but i cant. Awful experience. Still awaiting my refund which was promised two weeks ago. Placed an order for next day delivery paid £5.99 only for nothing to arrive when I did contact them about it i was given the excuse of “its a pandemic and out of stock item” and that id receive my refund by the end if the week which i didn't and still getting same excuse. Its really horrible when people are struggling during this pandemic and you get scammed by people! I just wanted to get my baby shoes for her first Eid!! ALSO after the email confirming order i received nothing regarding cancellation of order etc! Terrible service awful experience. Would not recommend.

1
Date of experience: May 28, 2021
Marigold R.
Very appalling and poor service

Very appalling and poor service. Read your messages but don’t respond. They sent a wrong size shoe but despite asking for refund so many times, they haven’t responded.

1
Date of experience: May 18, 2021
Lyndsay F.
Customer Services 0

Customer Services 0 The manager was so rude I'm surprised he was the manager .Not going back

1
Date of experience: May 16, 2021
Betsy C.
So comfy!!!

I was so excited to receive these shoes! They’re so lovely!! Perfect condition and soo comfortable!! I bought a pair of khussai, very very soft and comfiest khussai I have! Barik Allahu feek!

5
Date of experience: May 11, 2021
Jacob Scott
Befooling people by saying that they…

Befooling people by saying that they offer lifetime warranty. Never exchange or refund their faulty items making lame excuses. I bought 2 pair of comfy shoes one of which broke the very first day i wore and the other broke within one month. Neither took the responsibility to repair the shoes nor exchanged. When i call them they said shoes can be replaced within one month after purchase. Then how they can claim that they are offering lifetime warranty? Another condition for replace or refund is that shoes must be unworn and unused. Who the hell idiot will buy shoes to decorate his cupboard? I think their shoes are just decoration piece. Above all I showed them the picture of shoe that broke the first day and was unsed even then they didn't replaced it. Very Very Very bad experience.

1
Date of experience: Apr 07, 2021
Haisley Fisher
Amazing Experience!

I bought 5 pairs of shoes from Unze London. They were as same as shown in the picture. all the shoes are so beautiful, classy, comfortable and durable. If you are looking for the long-lasting comfort, beauty and quality the shoes of this brand are the best thing for you. In short, I would say, ‘’the most comfortable shoe i ever worn’’

5
Date of experience: Sep 07, 2020
Tazewell
quality is very good...i liked it very…

quality is very good...i liked it very much

3
Date of experience: Aug 23, 2020
Minnie Kelly
Amazing Experience

It was an amazing experience. The quality of my product was outstanding and the service given by Unze was also impressive.

5
Date of experience: Jul 28, 2020
Tucker Turner
Perfect brand

I have ordered 2 pairs of shoes so far and i am literally in love with this brand .. they have got a perfect collection.. just keep it up👍🏻👍🏻 Will be ordering more in sha Allah.

5
Date of experience: Jul 18, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Unze was founded in UK in 1989, it is entirely owned by Saleem Family. Unze Group has over 32 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development. Unze has a strong presence in UK and Pakistan. We are focusing on retail and online expansion. The brand continues to lead as the sexy, chic and smart destination for trend-right footwear and accessories for contemporary men, women and kids leading a multi-faceted lifestyle, offering them confidence and versatility that takes them to work, weekend and going out occasions. The styles are elegant, feminine, glamorous and very sophisticated. Using the finest quality and intricate hand work by our skillful craftsmen, the shoes and bags are captured in vibrant colors combined with the most luxurious fabric.

    What We Offer:

    High Quality Men, Women & Kids Footwear
    Lifetime Return & Exchange Policy
    Serving Millions of Happy Customers Worldwide and Still Counting!
    Excellent Delivery Service
    Our Timeline

    1989 ­­– The idea for a global brand came into existence in 1989 in London. The company first focused on retail, and over time, has developed a substantial wholesale business and a versatile product range, supplying numerous retailers throughout UK and Rest of the world.

    1990 – Our first store was opened in 1990 on Green Street, which is the 4th most popular commercial Street in London.

    1992 - Due to growing demand and to gain market share within UK a second store was opened in White chapel.

    1999 - We launched our very first online store which was considered the most swanky online footwear store in UK.

    2000 – We entrusted the brand to others and launched the wholesale business in Europe and Rest of the world.

    2003 - Unze London opened its third store on Green Street in order to meet customer's demand and showcase the vast range of styles produced by the company.

    2005 - Unzè (Franchising) Ltd was formed in 2005. The franchise operation started initially in UK and proceeded internationally in the coming years. Since its launch in March 2005 Unzè (Franchising) Limited has had over 200 inquiries from interested potential franchisees, to date we opened 10 franchises.

    In April Unze opened first Franchise stores in Romford.

    2006 – This was a busy one. We opened stores in Sheffield, Leeds, and Chelmsford. Starting in March 2006 Unze is poised to open 20 other franchises. The sheer popularity and appeal of the Unzè brand led to inquiries from all around the world, from USA and South Africa to Australia and Asia. The brand proved to be renowned within UK and all around the globe.

    2007 - Unze then opened new stores in Bradford, Walthamstow, Bolton, Preston, Leicester, Birmingham, Wood Green and Hounslow.

    2008 - Nowadays, Unze has millions of customers worldwide. No matter how different they are, they all have one thing in common: their endless love for unique shoes. In order to meet customer demands Unze opened more stores in different locations at Southall, Limerick (Ireland), Netherland and Dewsbury.

    2009 - Unze London launched its new store in Kensington. Due to heavy users ratio Unze London re-launched its website version as per user’s expectations. Unze launched its 18 domains with their Local languages to satisfy its online buyers and make their online shopping more convenient.

    2010 – Our biggest project was opening stores in Pakistan as it’s a fast growing market and we found market opportunity to provide quality footwear products to a large customer base. For the first time Unze opened a flagship store in Pakistan in 2010 and did supremely well.

    2011-Unze launched its flagship stores in Westfield, two stores in Ilford Lane, Slough and in Portugal.

    2013 – Unze London celebrated its 25 years anniversary by sharing stories from adventures ‘around the world in these 25 years’ and spent the year opening more new stores and concessions in more countries than ever before.

    2015 - We launched first online store in Pakistan which was a great hit in this market.

    2017 - Unze London opened 3 Flagship Stores in Pakistan 1. Allama Iqbal Town 2. Model Town Link Road 3. Packages Mall Lahore and is planning to expand throughout Pakistan. It is one of the most influential global player in Men & Women fashion footwear. In less than three months, more customers than ever before had picked up pieces from Unze London’s SS 17 Collection and have experienced that extra something that makes Unze no ordinary designer label. See more

  • email info@unze.co.uk
  • call 03331238693
  • language https://www.unze.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More