Review Time
This is a total scam! I purchased an overcoat for £99.99 for my dad and received a cheap, tacky item instead. The company could have handled this much better. I emailed them 6 to 7 times requesting a return and refund, but they ignored my messages, only replying to ask for pictures of the coat I received, which I provided. After that, they went silent again. They didn’t send me the return address I requested. I tried calling multiple times, but there was no response. It feels like they’re stalling until the 30-day return policy expires so they won’t have to issue a refund. The material is subpar and looks nothing like the photos they advertised. Stay away from this seller!
I placed an order a week ago, and it was confirmed, but the next day I was informed by the delivery service that they were waiting to receive it. Since then, there has been no progress. I tried calling multiple times today, but I couldn't reach anyone and left a message for them to return my call. It's just a pair of women's gloves that could have easily been posted. I'm quite frustrated.
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We are an fashion boutique based in the UK, where style and quality come together.
Our mission? To inspire you with the latest trends and timeless pieces, designed to elevate your everyday wardrobe.
We are committed to offering fast delivery, secure payments, and customer service that truly listens to your needs.
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