uppbeat.io

4.7
4.7 Based on 201 reviews

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Average Rating

4.7

/
5

201 Reviews

5 Star
91%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
6%

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Greg UK
I was taken in by the advert telling me…

I was taken in by the advert telling me this site was TOTALLY free. However, despite being told I could use the track on YouTube as long as I credited the composer the content got blocked, although not straight away. Please do not be taken in by the false promise of this site. And Uppbeat.io, be more honest in your advertising and on your site.

1
Date of experience: Jan 29, 2026
Gondi Emese
Quick answer and kindly help

Quick answer and kindly help

5
Date of experience: Jan 29, 2026
Brady Howe
Excellent customer service

Excellent customer service! I’ll definitely be recommending you guys!

5
Date of experience: Jan 27, 2026
Les images De Julie
Very helpful and kind with customers

Very helpful and kind with customers. Thank you

5
Date of experience: Jan 27, 2026
Corrinne LePage LePage
Very responsive customer service

Very responsive customer service! Immediate human response. Very polite and helpful

5
Date of experience: Jan 26, 2026
Alex
Great customer support

I had trouble safelisting my channel. I wrote the support and received an (easily understandable) answer on the next work day, which solved my problem. Thank you Dano, it’s greatly appreciated! 👍🏻

5
Date of experience: Jan 26, 2026
Joonas Haikala
I got very good feedback.

5
Date of experience: Jan 26, 2026
LeeR
Customer Service is What Matters - EXCELLENT!

Original comment: I paid for a subscription. However I've been unable to register my YouTube channel. Help file/process has not worked.Edit: Wow! Talk about customer service! Rachel from Uppbeat contacted me via e-mail almost immediately. She coached me through the process until we finally came to the conclusion, it was YouTube that was the sticking point. Once I got that resolved, safelisting my channel with Uppbeat was a snap! It was not their issue, but rather my ignorance in properly using YouTube. Thank you Rachel for sticking with me! This is what customer service is supposed to be!

5
Date of experience: Jan 24, 2026
Very prompt and helpful

Very prompt and helpful. Kept me updated regularly and provided support until issue was resolved to my full satisfaction.

5
Date of experience: Jan 22, 2026
John McNichol
Exceptional support and high-quality assets

I’ve been using Uppbeat for my projects recently and have been thoroughly impressed. Not only are the assets top-tier, but their email support is fantastic. I had several specific questions regarding licensing and how I could use the assets in my work; the team was incredibly responsive, clear, and helpful. It’s rare to find a service that pairs great content with such attentive customer care. Highly recommended.

5
Date of experience: Jan 21, 2026

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