Review Time
I was taken in by the advert telling me this site was TOTALLY free. However, despite being told I could use the track on YouTube as long as I credited the composer the content got blocked, although not straight away. Please do not be taken in by the false promise of this site. And Uppbeat.io, be more honest in your advertising and on your site.
Original comment: I paid for a subscription. However I've been unable to register my YouTube channel. Help file/process has not worked.Edit: Wow! Talk about customer service! Rachel from Uppbeat contacted me via e-mail almost immediately. She coached me through the process until we finally came to the conclusion, it was YouTube that was the sticking point. Once I got that resolved, safelisting my channel with Uppbeat was a snap! It was not their issue, but rather my ignorance in properly using YouTube. Thank you Rachel for sticking with me! This is what customer service is supposed to be!
I’ve been using Uppbeat for my projects recently and have been thoroughly impressed. Not only are the assets top-tier, but their email support is fantastic. I had several specific questions regarding licensing and how I could use the assets in my work; the team was incredibly responsive, clear, and helpful. It’s rare to find a service that pairs great content with such attentive customer care. Highly recommended.
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