Review Time
I seldom write reviews, but my encounter with the service has been profoundly disappointing. It seemed our website was taken offline due to sheer negligence, and when we sought assistance, we were met with a total lack of engagement. There was no sense of urgency, no accountability, and no genuine effort to help us recover what was lost. To make matters worse, even though we had fully paid for our assets, they refused to return them. This added unnecessary stress and disruption during a time when we were already facing the consequences of our site being down. Overall, the entire experience felt unprofessional, unhelpful, and dismissive. Given my experience, I cannot recommend their services — particularly if you expect reliability and accountability when issues arise.
Two years after completing the handover of our account assets and settling the account, we were informed that our business social media account required Two Factor Authentication. The representative's number was set as the 2FA phone number. Despite numerous attempts to contact the company over the past two weeks, we have been completely ignored. Even three years later, they continue to use our brand extensively on their website and social channels, despite not being the designer of our logo. For brands that value their intellectual property, I would advise caution when dealing with this service. Always ensure your contact details and independent hosting provider are utilized.
A heartfelt thank you to the team for their work on our website for our remembrance photography charity. From our initial meeting, it was clear we were dealing with a skilled and passionate group. They invested significant effort in understanding our needs and not only met our initial requests but also encouraged us to be more ambitious with the site's potential. Throughout the process, we felt guided and supported, with clear instructions and requirements for providing content. The website looks wonderful, and we are incredibly appreciative of the team's time and talent.
The company surpassed all our expectations with their outstanding website development services! From beginning to end, they exhibited professionalism, creativity, and a thorough understanding of our needs. The design they provided is sleek, modern, and aligns perfectly with our brand. They paid meticulous attention to detail, ensuring the site is visually appealing, highly functional, and flawless on mobile devices. Communication was seamless throughout the process. They listened to our ideas, offered valuable insights, and executed everything effectively. The level of transparency and collaboration instilled confidence in their expertise. We are extremely satisfied with the final product; it truly reflects our service. I highly recommend this company to anyone seeking top-notch website development.
I seldom write reviews, but my experience with this company has been overwhelmingly negative. It seems our website was taken offline due to what appeared to be negligence, and when we sought assistance, there was a complete lack of engagement. There was no sense of urgency, no accountability, and no real effort to help us recover our lost assets. To make matters worse, despite having fully paid for our services, they refused to return our assets. This added unnecessary stress during an already challenging time. Overall, the interaction felt unprofessional and dismissive. Based on my experience, I cannot recommend their services, especially if you value reliability and accountability.
Partnering with this service has been a transformative experience for our organization. From refining our social media strategy to completely reimagining our website, their team has shown a deep understanding of our brand and business objectives. What truly sets them apart is their adaptability and creativity in responding to our evolving needs, consistently going the extra mile to ensure our satisfaction. Their dedication to delivering high-quality, impactful work has exceeded our expectations. We couldn't be more pleased with the results and highly recommend this company to any business in search of a dynamic and committed partner.
We recently collaborated with this service to evaluate our brand, logo, and website. The team was creative, professional, and highly attentive to our needs. They delivered a fresh, modern logo that truly represents our brand, and the revamped website is visually attractive, easy to navigate, and optimized for performance. Communication throughout the project was seamless, and they met all deadlines. We are thrilled with the results and can highly recommend this company.
Working with the team has been a delightful experience. As a small charity with limited resources, they attentively listened to our various needs, including accessibility for all, and delivered far beyond our expectations. They truly understood who we are and what we aim to achieve. They provided valuable insights on how to present ourselves to the world and support our community effectively. This service has done more than just create a website; they have completely rebranded us. We now have a user-friendly website that allows everyone to easily access the information they need without feeling overwhelmed. I would highly recommend this company for their professionalism and attention to detail.
It has been a pleasure to work with the team at this service. As a small rare disease charity with limited resources, they patiently helped us articulate our values and clarify our core mission. They provided numerous insights on how we could effectively present ourselves and support our community. They are much more than just website developers. When it became apparent that some of our members had vision challenges, they researched the issue and developed a branding and website presentation that significantly improved upon their initial design. I commend the founder for establishing a foundation to support charities and community organizations following a personal tragedy. For those taking their first steps into branding and website development, my advice is to trust the experts; they truly know what they are doing.
The team has been incredibly patient with our small charity in assisting us with our rebranding and new website. The attractive layout is accessible for all our members, including those with visual impairments, and is easy to navigate. It clearly communicates our charity's objectives and how to get involved. I would highly recommend this service. Thank you to the team for their genuine care.
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Hello - we’re
urban brand creative.
Digital growth solutions
It’s getting harder out there to do business, you could say we’re living in uncertain times. One thing you can be certain of is urban brand creative.
We help start-ups, scale ups and enterprise clients.
With outstanding creative digital brand + marketing growth strategies. We do this through crafting clever, commercially focused, holistic solutions that help your business drive sales, increase brand awareness and super charge market reach, enabling you to compete more effectively in an ever-competitive marketplace.
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