Review Time
I'd give a 0 star review but that is not an option. I purchased 2 "lifetime" licenses for Microsoft Office 2024 Professional Plus. Worked fine the first month, then stopped working, error said we needed an authorization key. We tried the original keys, no luck. Numerous emails & voicemails provided no response, except for 1 email saying they were backlogged with customer complaints. When I asked for a refund after 1 week, they responded over the weekend with 1 key code. That key code worked 1 time for one computer, then stopped. 5 emails today and a voicemail have not been acknowledged. I have no choice but to purchase licenses somewhere else. DO NOT PURCHASE from them!!
Thought the license would be to continue with my old account. Didn't read anywhere we were about to get an e-mail coded license, so that I should change my account. This way I can use everything but lost my access to my original account and the things I had in my onedrive. But the license itself works fine, although it was not what I needed.
Unfortunately, it seems like they don't sell what they advertise. Instead of receiving a Microsoft 365 Family subscription, I ended up with a standalone version. To make matters worse, my attempts to contact their support team were unsuccessful. They completely ignored my last email, leaving me without any resolution.
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