us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Customer
You shipped the product incorrectly to my billing…

You shipped the product to my billing address instead of the shipping address so it was late arriving for a birthday present AND I had to pay an additional $10 shipping. Very dissatisfied. Ordered in store.

2
Date of experience: Nov 19, 2022
Keysha Preston
Affordable

Affordable. Quick delivery

5
Date of experience: Nov 18, 2022
Badnox
Awesome coats

5
Date of experience: Nov 18, 2022
Melissa Wallace
Quality jacket

Quality jacket! This is my first purchase at Superdry and im very impressed. The fit, style and warmth is exactly what ive been looking for. Im hooked.

5
Date of experience: Nov 18, 2022
Raquel R
SuperDry

Black Friday sale was way ahead of time, prices, options, all amazing.

5
Date of experience: Nov 18, 2022
Kyefara Oneill
Fast shipping and quality clothing

5
Date of experience: Nov 18, 2022
Frustrated Customer
Incorrect and incomplete order/No Customer Service

Complete order not received! I received part of my order in one box and several random items that I did not order in a second box. The rest of my order is missing - about $2,000 in merchandise. Looks like the warehouse put my shipping label on the wrong box. Can't call anywhere to get help. Have to wait in queue very long time to chat only to be told to send email. People in the stores are great but on-line ordering is often a problem and Customer Service is non-existent.

1
Date of experience: Nov 18, 2022
Trina Mcnair
It was delivered with in 2 days

It was delivered with in 2 days. I caught 20% off sale. Thank you!!

5
Date of experience: Nov 18, 2022
Alfonso Moore Jr
To BE Square!!

My business has benefited immensely from using Square. It is everything at my fingertips. I can create estimates while out in the field and collect payments after invoicing. A great hassle free way to interact with my clients. Square has helped my business by way of their excellent products and services.

5
Date of experience: Nov 17, 2022
Robin
First time ordering and very impressed

First time ordering and very impressed. FAST shipping, reasonably priced. My jacket is super cute and incredibly warm. Runs a tad on the small side. Will order again.

5
Date of experience: Nov 17, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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