us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Sofia Rosado
Amazing coat 💯

My daughter and I absolutely love the coat I gave her for Christmas 🎄 it's beautiful the quality is great and so was the price. Ordering online was fast and convenient everything went extremely well I'm overall very satisfied with my purchase.

5
Date of experience: Dec 25, 2021
Alexis
I like their clothes but I ordered a…

I like their clothes but I ordered a sweatshirt as a gift for Christmas and it never shipped out, then days before Christmas I got an email saying the item was returned because it didn't fit, but I never received it. I was told there was some issue and they just cancelled the order or it got lost and I'd have to order it again..

3
Date of experience: Dec 25, 2021
Ziah Love
The coat fits WONDERFULLY

The coat fits WONDERFULLY! It has extra pockets and it keeps me extremely warm. I LOVE IT!!!

5
Date of experience: Dec 25, 2021
Aaron Speldrick
You returned my order and gave a…

You returned my order and gave a reason of it didn’t fit I never even received it or canceled I definitely did not return or cancel this order

2
Date of experience: Dec 25, 2021
Cristina Pangan
I received the item with the magnet…

I received the item with the magnet detector still attached. I need to return the item.Very careless employees

1
Date of experience: Dec 24, 2021
Willie Mobley
Great

The company delivery service was excellent in I’ll will be shopping with this company again

5
Date of experience: Dec 24, 2021
Consumer Name
Love your sweat shirts

Love your sweat shirts, sizing guide was right on. Great value for the money!

5
Date of experience: Dec 24, 2021
Crash
My favorite jackets and coats.

5
Date of experience: Dec 24, 2021
Natasha Brown
My 15 yrs old nephew requested this…

My 15 yrs old nephew requested this coat for Christmas and he is super happy with it.It shipped really fast too.

5
Date of experience: Dec 24, 2021
Eileen Auve
Coupons can't be used in-store

I wanted to purchase a jacket and some other items from the King of Prussia store. The associates at the store were very friendly and helpful. I wanted to use a coupon I was awarded by Superdry when I registered at the Superdry site. The associate's at the store informed me that I could not use the coupon there and we had to use it on-line.This was a big inconvenience for me as I couldn't purchase the jacket I had picked out and tried on at the store and had to navigate the Superdry web site to order the same jacket (it took me three times to get the jacket ordered on-line due to issues with the web site). I was also going to purchase some other items at the store but I didn't because the coupon could not be applied there and I decided not to buy the additional items on-line.The policy makes no sense. You have a store with very helpful and willing associates and have the products that were available to try on and see in person. However, I could not purchase them because it would make no sense not to take advantage of the coupon being offered. I strongly recommend you change this policy.

3
Date of experience: Dec 24, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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