us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Amit
Replacement of the garment with…

Replacement of the garment with different size takes forever !!!

2
Date of experience: Nov 23, 2021
Araceli
Haven't received item yet

1
Date of experience: Nov 23, 2021
Maria Aveleyra
a disaster

a disaster, they informed me that the shipment had been a maximum of a week, and it's already been three, and I'm still waiting.When I make the claims, each time they answer me a different thing, now I'm trying to get a refund, and they don't want to do it until that the product does not reach its destination and is returned, but I have already returned to my country. If they had told me that they could not know what the shipping time would be, I would not have bought it. I never buy online at this company again

1
Date of experience: Nov 23, 2021
Shaniqua
Great Purchase

Bought this for my nephew and he absolutely loved it. They’re comfy and fit well. True to size. Would definitely recommend.

5
Date of experience: Nov 23, 2021
Fanny. C
High quality products

High quality products! This is my second jacket that I purchased on Superdry and I just love it. I received it earlier than expected and the jacket is just like the picture on the site. It fit perfectly and the quality is excellent. I’ll buy again!

5
Date of experience: Nov 23, 2021
Paula
Love the vintage items..like the true S

Love the vintage items..like the true SD

5
Date of experience: Nov 23, 2021
Richard Blair
I absolutely love 95% of my purchases

I absolutely love 95% of my purchases. Fell in love starting with your Hoodie

5
Date of experience: Nov 22, 2021
Disappointed
Placed an order

Placed an order. Recd. Tracking information waiting on order. without any notice from Superdry the order was cancelled? Only reason i found out was by Klara (payment) refunded me the two payments I made already. On there statement it said order returned - items did not fit?? I never recd. the order no one contacted me from Superdry. Very disappointing!!

1
Date of experience: Nov 21, 2021
Brandon Mathis
I like the product but I haven’t…

I like the product but I haven’t received it is been almost two weeks

3
Date of experience: Nov 21, 2021
customer
Superb quality

Superb quality! Great fit! Fantastic price! What more can I say about this company; they have a Customer for life!

5
Date of experience: Nov 20, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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