us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

A. H.
I got the wrong item delivered to me

I got the wrong item delivered to me. The package wasn’t even sealed closed. Returning the item to try and get what I actually ordered is incredibly inconvenient and the total lack of customer service has solidified my decision to never order from here again.

1
Date of experience: Nov 18, 2021
Carolyn Mason
Great clothing well made and free…

Great clothing well made and free shipping from the UK! Love

5
Date of experience: Nov 18, 2021
Cameron Dawson
Excellent product

5
Date of experience: Nov 17, 2021
Kevin Richards
Expanding Horizons

First off, I would like to say that I was very satisfied with my online shopping experience with Superdry. The website was easy to navigate and user-friendly. Sometimes with shopping online, any given product’s physical appearance differs from the display photos on the website because of different variables such as lighting, filtering, and settings on the device used to access the website, but that wasn’t an issue with Superdry. I’d say that’s the biggest plus with shopping online at Superdry. I ordered the cream colored vegan basket lux low trainers and I can say I’m a big fan of the brand from this experience. However, I rated this at a 4 due to the fact that Superdry currently does not ship to Guam. I placed this order at a convenient time when I happened to be stateside, but was disappointed when I learned that Guam is not an available shipping destination. I feel that if the brand opened up options to order online or maybe even open a store there, it would benefit the brand greatly, considering that Guam has a notable Asian-centric tourism industry. The quality of the products of the brand speaks for itself, and I have no doubts of a brand like this succeeding in an endeavor to open up an avenue in Guam. Other than that unfortunate shipping unavailability, I would rate my experience at 5 stars. Looking forward to seeing if the brand will undertake the opportunity to expand its horizons. Cheers.

4
Date of experience: Nov 17, 2021
Derrick Campbell
The coat is stylish and warm

The coat is stylish and warm, what more could you ask for.

5
Date of experience: Nov 17, 2021
Wayne Riddle
I lost this scarf last year and was so…

I lost this scarf last year and was so happy it was available. I originally bought then scarf on my trip to London. Thanks so much.

5
Date of experience: Nov 17, 2021
Tracy Marshall
Shipping came fast

Shipping came fast . The coats are nice and warm for my daughters. I recommend super dry parka coats for the winter.

5
Date of experience: Nov 17, 2021
Brenda Ortiz
The small in men is perfect for a teen…

The small in men is perfect for a teen who is in between sizes. It's nice and warm, and fluffy up in cool air. So far my son loves it.

5
Date of experience: Nov 17, 2021
Elda Lucas
Fisrt time buying superdry

Fisrt time buying superdry, I am very happy improves my expectations, texture, colors, confortable. Simply love it!

5
Date of experience: Nov 17, 2021
Niury Rojas
Good quality

5
Date of experience: Nov 17, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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