us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Aaron O
Excellent online order experience with…

Excellent online order experience with Superdry! Updates on status of order and shipment, fast shipping and delivery of merchandise! Ordered two pair of cargo shorts and they have the same high quality that is Superdry!

5
Date of experience: Jun 22, 2021
Robert Adanto
Always great

Always great! Love my new Superdry jacket!

5
Date of experience: Jun 22, 2021
Antonio Busby
The quality of ur clothes really has…

The quality of ur clothes really has declined I just made my last purchase with ur company.

1
Date of experience: Jun 22, 2021
Beautiful and comfortable

Beautiful, relaxed, and super comfortable clothes.

5
Date of experience: Jun 22, 2021
Murph Maiello
All of the sizes were crazy…

All of the sizes were crazy small/ill-fitting. huge on my top and couldn't even get them on my bottoms despite ordering the size they told me based on "fit finder".Besides that, the most frustrating thing was that I had to order from the "US site", which said it had "free shipping and returns to the US". The US site had significantly less product, which I assumed was because it was in the US. Wrong. The items still shipped from the UK- which there was no way of knowing until my bank charged me an "international transaction fee" and I saw that the products shipped from the UK. There is literally no address on the US website, and it says " US WEBSITE" so it's kind of like false advertising to then ship the products from the UK. Had I known this I never would have ordered from the site. Also if I was going to be charged an international transaction fee I would have ordered the products I wanted on the UK website!Horrible experience and will never shop here again.

1
Date of experience: Jun 21, 2021
RCAngelz
High quality apparels + fast shipping …

High quality apparels + fast shipping (directly from UK) and can be tracked easily...ordered twice already..

5
Date of experience: Jun 20, 2021
Arpit Mankad
I still haven’t received the item

I still haven’t received the item, it was damaged by ups and I have heard nothing about it, disappointing because up til now everything was great

2
Date of experience: Jun 20, 2021
alicia sotomayor
Love the bags

5
Date of experience: Jun 20, 2021
Anan Haija
My order is stuck in customs and I am…

My order is stuck in customs and I am very disappointed with the lack of help from super dry customer service or UPS, you guys need to disclose this as a possibility when placing the order

1
Date of experience: Jun 19, 2021
Alicia Owens
Loved my utility shirts!

Loved my utility shirts!! SuperDry carries my style of clothing, I’m a forever customer 😃

5
Date of experience: Jun 19, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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