us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Gaby Knox
Love the clothes, too bad they only fit children

I absolutely love your clothing, you would probably be my favorite brand - BUT - you don’t make clothes in sizes to fit American adult. Everything is incredibly undersized and you pretty much don’t have a size that would fit me at all for most items.I’m size L/14. I’m 5’8, 185 lbs. Your XXL barely fits me (some items still don’t). If you’re serious about existing on American market A - label the sizes correctly, according to local standards. B - make them in sizes that fit American population. My boyfriend is 6’1 - 210 lbs which is just an average male. I tried to buy him some of your stuff and even the largest sizes look like children’s clothing next to him.I think both design and quality of your products are awesome and I look forward to being able to buy something more than shoes and accessories.

3
Date of experience: Feb 23, 2021
Desidee Bock
I never received my package I for sure…

I never received my package I for sure put the correct address. I reached out to Klarna I will not pay for something I couldn’t even reroute. This is a scam and I have shopped in superset but physically. It’s a shame.

1
Date of experience: Feb 23, 2021
Sergio Medina
They answered quickly in a polite and…

They answered quickly in a polite and professional manner. Great customer service!

5
Date of experience: Feb 23, 2021
Yuan Valcarcel
Very dissapointed

Very dissapointed, all the letters are unglued. Never wear it. Already mess up. I want my money or another pants.

1
Date of experience: Feb 23, 2021
Lance Cleveland
Love your jackets and other items in…

Love your jackets and other items in your store especially if they're on sale!

5
Date of experience: Feb 23, 2021
Eriginal
Your service has been super lousy at…

Your service has been super lousy at best as of late. Where your company's service was previously a little better. Not personal answering calls vs an animated person can make all the difference. Your shipping schedule also seems as if it needs to be reviewed....Thank you

3
Date of experience: Feb 23, 2021
maria maghirang
Fast delivery

Fast delivery! Tax free!

5
Date of experience: Feb 23, 2021
Tracy Bufford
Always a pleasure shopping with…

Always a pleasure shopping with Superdry!😍

5
Date of experience: Feb 23, 2021
Ryan Sutton
I ordered a winter jacket and it fit…

I ordered a winter jacket and it fit great and arrived in only 2 days.

5
Date of experience: Feb 23, 2021
Tracy Auguste Esq
Fastest delivery ever!!

5
Date of experience: Feb 23, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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