us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Review Time

Just Amazing all around.

5
Date of experience: Mar 01, 2021
Late Delivery
Delivery was late and did not arrive…

Delivery was late and did not arrive until after products’ intended use.

2
Date of experience: Mar 01, 2021
Gulya Shafeeva
Both my teens are in love with…

Both my teens are in love with Superdry. And I am happy that the delivery of online orders is always prompt, exchanges/returns are easy. Clothes are durable, survive washing easily, don’t fade, yet fabric is sooo soft and design is trendy. The only trouble from the customer usability standpoint is that once you put an item in your cart, there is no active link to the item w/details avail. from the cart. You need to type the name of the item in search field and then scroll down, it’s pretty time consuming :(

5
Date of experience: Mar 01, 2021
Amanda Mcintyre
Love my jacket great quality i…

Love my jacket great quality i definitely recommend I will be coming back here to shop

5
Date of experience: Mar 01, 2021
Frequent Travler
Never disappointed

Great light jacket that keeps you warm. Have been getting a new different jacket from them for each winter.

5
Date of experience: Mar 01, 2021
Rudy Jenx
Quick fast ship

Delivery was fast got my slides early then expected. And they’re very comfortable

5
Date of experience: Mar 01, 2021
Still awaiting refund

Still awaiting refundI returned a coat for an exchange I never received the coatAnd superdry falsely charged my card for the coat. I never received item and they charged my card .

1
Date of experience: Feb 27, 2021
Jerico Soriano
Quality is always top notch

Quality is always top notch, i have been a superdry buyer ever since the beginning of the brand.

5
Date of experience: Feb 27, 2021
Carlos
High quality clothes for a good price

High quality clothes for a good price. Shipping speed used to be better, still worth it though

5
Date of experience: Feb 27, 2021
Minghui Giebel
Love the coats I bought

Love the coats I bought, exactly like the pictures, stylish and warm, thanks

5
Date of experience: Feb 27, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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