us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Troy Bryant
Love the coat

Love the coat. Amazing!

5
Date of experience: Feb 04, 2021
Christina Hedrick-Jones
Purchased a 2 pack of ski socks

Purchased a 2 pack of ski socks. The socks arrived with a store security sensor through both pairs of socks. I emailed the company with a photo attached, I received a response a day or 2 later. They said to mail the socks back and they would send out a replacement after they received my return. Thats not very helpful since my ski trip was 3 days later. Needless to say I had to purchase somewhere else.Not very good costumer service if you ask me. Very inconvenient solution on their end.I will most likely not shop with them anymore

1
Date of experience: Feb 04, 2021
FEDE MAX AQUINO
As far as products are concerned

As far as products are concerned, design, pricing, and quality; there is no doubt that it is with high excellence. Significantly, however, shipping and delivery needs a little improvement especially the tracking and transit time. Above all, I strongly recommend Superdry to others.

4
Date of experience: Feb 04, 2021
Mariel Sia
Winter Jackets

Easy to navigate and price is tolerable. I haven’t receive my order yet, but I’m excited for it to come and wear it😊.

5
Date of experience: Feb 04, 2021
Jayden Blake
This site has a variety of things and I…

This site has a variety of things and I love that all the deals are great and quality clothing

5
Date of experience: Feb 04, 2021
Leah Wilmer
I needed that hoodie..... delays delays delays

I needed that hoodie and it’s been delayed officially. I waited 5 days to even get that update. Might be my first and last purchase from superdry

1
Date of experience: Feb 04, 2021
Greg Love
Consistent customer

I have been buying Superdry for several years. The quality of product is amazing, styles are unique, and love the product technology. Sizing runs small and always had a problem ordering the right size, but they have added a sizing chart that you can add your dimensions and they will tell you what most people order and recommend a size for you... awesome! Love this feature. Shipping is always quick and they have great branding on packaging, hangtags, and logo placement on product. Returns are easy and customer service always quick to resolve any issues. I really like this company.

5
Date of experience: Feb 04, 2021
Ching
Product is high quality

Product is high quality. Item description and photos are detailed and accurate. Some items could use more photos from different perspective. Shipping is fast. Order process is simple. Website is easy to navigate. Return process is simple. If it is not available already, please provide a return bar code that can be scanned at UPS store for users who do not have a printer.

5
Date of experience: Feb 04, 2021
Steven
I never received my item

I never received my item. I couldn't call, and the person that was mgs me didn't resolve anything.

1
Date of experience: Feb 04, 2021
Robert Johnson
Superdry is my favorite Brand

Superdry is my favorite Brand! At the moment you can do no wrong. I would like to see Superdry Face Mask!

5
Date of experience: Feb 04, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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